I was very disturbed by the facility along with its personnel. What started off as a good trip to celebrate my birthday ended with my having to checkout early due to issues at the facility and personnel not getting eager to accommodate me.
I took a shower the morning after I checked in and was met with a brown substance dripping from the ceiling vent, which grossed me out and also made me feel very insecure regarding my health (AS I HAVE VERY VERY BAD ALLERGIES, etc.). I proceed to go down to the front desk, where I met Tia and immediately asked for accommodations because I didn’t feel safe in the room that I was in. She told me that “knowledge is power”(DEFINITELY A MICROAGGRESSION), that the hotel was fully booked and to wait for the engineer to come. So, I waited for engineer to come. He came and proceeded to clean the vent and toilet without offering any knowledge on the situation. After that, I returned to the front desk and told Tia, the clerk, that her engineer didn’t have any knowledge or power to offer me and since I didn’t feel safe, I was forced to leave the facility. I definitely will not be staying here again or recommending it to anyone that I know.