“C'est devenu mon rituel, chaque fois que je me déplace à Douai, je réserve dans cet endroit et je suis toujours satisfaite : réponse rapide, explications claires, facilité d'accès, propreté impeccable, charme, décoration soignée, literie de qualité...bref, rien à redire. On se sent accueilli dans un environnement chaleureux ”
“Personnels agreables
Chambre propre
Decu pour un hotel 3 etoiles
La cuvette des toilettes taches de calcaire
Prise mal attaché
Pas de pare douche on en met partout
Cache baignoire mal mise
Petit dej tres simple pour le prix
Machine a cafe chocolat fonctionne pas tres bien
J ai pris du chocolat pour ma fille et juste apres du the j avais de l eau chaude avec un reste de chocolat
Plus de croissants a notre arrivée
Personne nous a demande en arrivant a la salle du petit dej notre numero de……
“I have been to some 5 star hotels, but Aurelia who welcomed us at reception, couldn’t do enough for us, prepared breakfast, dealt with people departing, all with such an amazing, fantastic and very special way. Whatever you are paying her you need to double this. I will definitely be going back to this hotel. Thank you Aurelia”
“Upon check in, it was apparent there was a language barrier, however through the help of Google translate I was able to easily get checked in. Staff were very warm and helpful in overcoming this obstacle. The room was large and clean, giving everyone their own bit of space.
The room was not equipped with a toaster, a small added touch that would have been nice. The only other thing I found odd, which is maybe normal for France/Europe, is that there was no sink in the toilet room to wash your……
“Front desk were very friendly on arrival, Room was nice with toilet separate from shower which helped with a family of 4.
There was a lovely personalised message on our mirror on arrival.
Pool was nice as was breakfast. Kids loved the closeness to shopping centre.
Car park was tall enough for camper and secured at night.”