6/10 一般
Amanda
与家人及幼儿出行
2025 年 6 月 21 日
满意：住宿条件和设施，清洁度
New and light-filled unit adjoined to owner's house, in pretty surroundings. However, the owner was a bit rude and unpleasant to communicate with. She gave an annoyed response when I asked for the code of the house when we arrived, which was not in the emails I received from Expedia/Vrbo, or on my profile. "It's in the details!" she scolded.
After arriving cold and damp from our outdoor adventures, all we wanted was a warm shower. We let the shower run for 5 minutes and still it was cold. I texted her and was met with another snippy response. Fortunately my husband finally found a small sign in the kitchen saying it takes time for the warm water to come on. It did after about 10 minutes.
These interactions were very disappointing and put a damper on what was otherwise a nice rental.
We've stayed in a hundred rentals but have never encountered a bad attitude like this from the owner. Usually owners go out of their way to be friendly and accommodating to their guests. For this reason, would not stay here again - would rather stay at a more welcoming rental with a patient host.
Amanda
2025 年 6 月入住 2 晚