Beautiful lobby and kind staff. Only downside is that we were told there would be 2 bottles of water in the room, so we were disappointed when we finally got into our room, exhausted from travel, and found only 1 (there were 3 of us staying in the room). We asked for a couple of bottles of water the next day from front desk, and someone kindly gave us 3 bottles. When we got up to our room, we found that 1 had already been opened. Just sort of bizarre. A/C also didn't work in the room, but everything else was fine and the neighborhood felt safe and clean.