4/10 很差
Elizabeth
与家人出行
2025年02月27日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I have never written a poor review before and it saddens me to do so. However, this site advertised breakfast included, still had signs up in the weight room, etc. that there was breakfast, and it just didn't appear. The front desk responded to questions about this saying that they were no longer offering breakfast and were planning on taking that off of their website.
When I checked in, the staff member did not say "hello" or greet me in any way, they , just said "i.d.? " and "sign this". They did not indicate that breakfast was not available, didn't show me where the pool or weight room was, didn't give me any info on where the room was, where to park, or even give the wifi information. The elevator was broken (lights out, shaking so bad we felt concerned it would stop), the carpets were torn and thread bare. The coffee maker in my room had plastic small cups next to it that if you actually used, you'd melt the cups and burn your hand (not made for hot beverages). The weight room water cooler was empty over the several days I was there, and there was garbage thrown in the towel bin (no towels) that was not removed during our several day stay. I appreciated that some of the staff were more friendly than our initial check-in person, that parking was readily available and free, and that the room comfortably met our space needs.
Elizabeth
2025 年 2 月入住 2 晚