We paid for the most expensive "DELUXE" room according to advertisement. But, everything was broken & filthy. It did not look like ad pictures. I took photos of everything as evidence. Broken: T.V., air conditioner, no heater function, outlet, No HOT water. Damaged: doors, wall corners, front drapes, shower curtain thin flimsy fabric. No inner shower curtain liner. Gaps around front door let in cold breeze, fridge NOT cold & without freezer, no comforter. VERY filthy air conditioner filters, walls doors, walls, tub, & floor. People live there with kids outside Unsupervised, Screaming, & blowing whistles. We paid in advance for a week stay. Because we complained about some of these conditions...the management had us leave prior to the last night we already paid for. But, we still have NOT received our refund for that night!