6/10 一般
Linda A.
2025 年 7 月 8 日
Beware of hidden fees.
We chose this booking because pets were allowed and no fees were listed for pets or cleaning. In hindsight, I should have clarified. We followed all checkout instructions but were charged a cleaning fee for pet hair. The comment noted a “fee for cat,” which was confusing since we traveled with dogs. The property has a Ring camera at the entrance, so we assumed the owner was aware. We did make an error by not marking we were traveling with pets, which I didn’t notice until reviewing the booking after receiving the fee notification. We are mostly annoyed by the cleaning fee due to the following issues on how we found the location: A glass from the cabinet had sticky residue on the rim, making us wary of using dishes without washing first.A used robe and towel were hanging in the upstairs bathroom on arrival.The screened porch was in disrepair, and chairs were covered in pollen.Mildew was visible on upstairs windows and blinds.The townhouse smelled strongly of weed.The upstairs stayed warm despite mild weather. Combined with the moisture-proof bed cover, it was uncomfortably hot for sleeping.I have no doubt we left tons of pet hair. Our dog is double coated and we swept but we did not deep clean as it wasn't listed to do so and we departed for a 5hour drive home at 10:00pm. We did not leave it disgusting. We did not allow the heavy shedder on furniture. We do not plan on booking again.
Linda A.
2025 年 7 月入住 3 晚