The room could have been a little more stocked with toilet paper and wash cloths. Cleaning staff was nice.
Sandra
2024 年 10 月入住 3 晚
8/10 还可以
Sandra,Westminster
2024 年 10 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Great location for what I wanted
Sandra
2024 年 10 月入住 4 晚
10/10 超赞
Natalie
与家人出行, 与配偶出行
2024 年 9 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's an older motel, but was extremely clean and the staff was great. We didn't even ask that our towels be replaced but they were able to straighten up our room and replace linens while we were out. Really great service
Natalie
2024 年 9 月入住 2 晚
10/10 超赞
Edwin,Hyattsville
2024 年 9 月 27 日
Edwin
2024 年 9 月入住 1 晚
6/10 一般
diane Marie,towanda
与家人出行
2024 年 9 月 19 日
不满意:员工和服务
Changed hands and staff in front office was inefficient, and maid service was effected by that. We have stayed there for years, and loved it, but because of the changes, will consider other options.
diane Marie
2024 年 9 月入住 7 晚
6/10 一般
Jessica
与配偶出行, 团体旅客
2024 年 9 月 16 日
满意:员工和服务
不满意:服务设施,清洁度
I had the apartment and we saw lots of roaches at night some very large. We couldn’t find the xfinity remote so we had to watch the channel from previous guests. The cabinets in the kitchen needed to be cleaned. Both doors front and back are very heavy and slam shut. I think my hand is broken. These things can be fixed so I would stay here again. If this is fixed.
Jessica
2024 年 9 月入住 1 晚
10/10 超赞
Micah P
2024 年 9 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Micah P
2024 年 6 月入住 1 晚
6/10 一般
lynn
与家人出行
2024 年 9 月 9 日
满意:清洁度、服务设施、住宿条件和设施
what I didnt like is that when we arrived at the hotel to check in. we had to walk to next hotel to check in and get the keys to our room. We were not informed before hand that we had to do this. we have been going to Empress for about 30 years. there was new staff . It was hard to communiate with the staff do language barriers (maid service)
lynn
2024 年 9 月入住 4 晚
10/10 超赞
Isabella
2024 年 9 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Great stay by the beach
Isabella
2024 年 8 月入住 3 晚
2/10 糟糕
Adam
2024 年 9 月 2 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Pros: Staff at the desk was very friendly and was able to get us checked in before check in time. Parking was very easy. Easy beach access.
Cons: Everything related to the room. The floor was carpeted but had a very moist/damp feeling. Did not want to walk in the room without shoes on as parts of the carpet or just dirt would come off on my feet. Sheets had stains on them. Couch was heavily stained.
In the bathroom the shower curtain was growing mold and so was the ceiling and corners of the wall.
Appliances were rusting generally.
Whenever the AC turned on you could hear a lot of sitting condensate start to stir up, was a bit worried about legionnaires' disease personally.
Walking from the room to the parking lot it was impossible to not get a strong weed smell. Not much the hotel staff can do to control that one but be aware your experience may be the same.
Door and door frame were visable askew from each other. Major gaps meant you heard the outside all night, same with the sliding door.
Overall on vacation you dont normally want to spend a lot of time in the room, but this motivated me to maximize being anywhere else.
Adam
2024 年 8 月入住 1 晚
8/10 还可以
Isabelle
与配偶出行, 团体旅客
2024 年 8 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay here was pretty nice. It's steps from the beach and a reasonable walk to lots of shops and restaurants. The beds were a little low and the air conditioner didn't keep the room as cool as we would've liked but it was serviceable. The lights outside were quite bright, so the room didn't get particularly dark at night. The pool was a nice amenity as well, very well maintained. Staff was very friendly and helpful whenever we needed something. We'd stay here again!
Isabelle
2024 年 8 月入住 4 晚
8/10 还可以
Linsay
与家人出行
2024 年 8 月 23 日
满意:清洁度、服务设施、住宿条件和设施
This hotel is so close to the boardwalk! We got there around 6pm and had to walk next door to check in which was a little ghetto especially since we had all of our bags. It was what I expected for the price point
Linsay
2024 年 8 月入住 1 晚
8/10 还可以
Jose
与配偶出行
2024 年 8 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All is good
Jose
2024 年 8 月入住 1 晚
2/10 糟糕
Meng
2024 年 8 月 12 日
不满意:住宿条件和设施
Not good
Meng
2024 年 8 月入住 1 晚
8/10 还可以
Melissa
2024 年 8 月 7 日
满意:清洁度
Melissa
2024 年 8 月入住 1 晚
6/10 一般
KRISTEN
与家人出行
2024 年 8 月 7 日
满意:员工和服务
Wasn’t too bad for the price, but the room smelled like a musty basement. Definitely weds updated carpeting or flooring, and could use a bigger tv. Beds were ok, but pillows were small. A little inconvenient we had to walk next door to check in sand out, otherwise not too bad. Very close to the beach, easy parking, fairly quiet.
KRISTEN
2024 年 8 月入住 3 晚
6/10 一般
Elizabeth
与配偶出行
2024 年 8 月 5 日
Bathroom was extremely clean. But the room had a musty almost moldy smell and the carpet felt moist, so I refused to walk around without at least flip flops or socks on my feet which was annoying.
Elizabeth
2024 年 8 月入住 1 晚
8/10 还可以
Rony
与家人出行
2024 年 8 月 2 日
满意:清洁度、员工和服务、客房舒适度
Rony
2024 年 7 月入住 1 晚
8/10 还可以
Kari
与配偶出行
2024 年 7 月 30 日
满意:员工和服务,清洁度
Really good value! I stayed for the weekend with my husband and it was well matched for our needs. Could use some updates (bedding, outlets, lighting), but it was very clean, a short walk to the boardwalk/beach, and checkin and checkout was a breeze.
Kari
2024 年 7 月入住 2 晚
2/10 糟糕
Diane
与配偶出行
2024 年 7 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施
After staying here for more than 10 years every summer, we were shocked and disappointed to see how the service has gone down. We arrived on Friday and never got fresh towels for the entire weekend even after asking. No one ever made the beds. Once the trash was emptied. We had to ask for more toilet paper . When we arrived, there was a sign on the office door stating that we had to check in at the hotel next door. The Empress used to be a clean frills motel near the beach. I’m sorry to say that I will never stay there again!
Diane
2024 年 7 月入住 3 晚
2/10 糟糕
Kelley
2024 年 7 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not worth the money,avoid this place
Had to check in at a hotel down the road. We got a room on the 3rd floor, no elevator. First impression as soon as we opened the door we were hit with a damp ,musty smell. Toilet kept running and wouldn't fill back up,and when taking a shower,the tub would not drain properly.
Kelley
2024 年 7 月入住 2 晚
10/10 超赞
Joe
2024 年 7 月 28 日
不满意:清洁度
Joe
2024 年 7 月入住 1 晚
6/10 一般
Joseph
与家人出行
2024 年 7 月 27 日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Joseph
2024 年 7 月入住 2 晚
4/10 很差
Stephen
与家人及幼儿出行
2024 年 7 月 24 日
满意:员工和服务
不满意:清洁度
The property was outdated but not bad. The room was clean but had an overwhelming bad smell. The pool was small but was clean and inviting. The front desk is located in the next door building which is strange but they have hot coffee and friendly helpful staff. The ice machine is not free and requires quarters.