2/10 糟糕
Stephanie
与家人及幼儿出行, 与家人出行
2025 年 8 月 28 日
不满意：员工和服务、服务设施、住宿条件和设施
First off, upon arrival, there are 2 people there to help check in (cleaning) they help us to our room (upstairs). We have rooms 5&6. They are shared (literally from 6, we could see inside of 5 & vise versa) we had 2 children with us. Not a big deal. The beds are on cot frames so they move around very easily (if you stand up too fast, they slide). Also when we were putting our things in the rooms, tried to open room 6 & the doorknob fell off. Thankfully the two staff were there and we notified them immediately. They came and fixed it right away which was nice. The stay itself now, it's quiet. Like too quiet. There are no fans, no tv, no radio, nothing. And the rooms are stuffy. There is no airflow unless you open the windows that don't have screens on them. My older child is afraid of all bugs so that was a no go with her. The first night was awful. So it's morning time & I remember reading that breakfast was included in our stay, well we ended up leaving the hotel around 8:45 & there was no signs of any breakfast. The kitchen was locked, so i ended up making a very terrible cup of black coffee. We ended up driving into Long Beach to get McDonald's for breakfast. We ended up at Walmart in Oregon buying us a small desk fan for some noise and air flow. We made our way back to the hotel at dark (just to sleep) we packed up the next morning & left quite early- 8AM. Our checkout time was at 10. Yet again, no signs of breakfast. Never again will my family stay here.
Stephanie
2025 年 8 月入住 2 晚