“It was good but really noisy, walls are thin or something, you could hear stuff conversations and dishes being washed or whatever going on
In the kitchen and we were on the 5th floor. Was so weird. Would stay if I have to though ”
“After staying in another hotel on several visits to Kisii, we found Itibo Resort and decided to stay here this time. It was head perfect for our stay and we’ll be staying here from now on. Facilities are great, staff is pleasant, and the food was incredible. Nothing but good things to say about Itibo.”
“It was mostly quiet except for a group that had to leave early. Water wasn't always hot. Generator was pretty loud when the power was off. But I felt safe and the room was clean and staff was helpful. ”
“My room was cancelled after being on the plane 23 hours I get there and they tell me my room was canceled and I don’t how that was possible! So I would a refund because I paid for it thanks!”
“For the village, the accommodation is not too bad however the lighting in the room was poor and the door to the bathroom was broken. For 60$ it’s not value for money. It’s more like a 30$ place.
Positives were the staff who were very kind and went above and beyond. Their food was also really good! Good breakfast totally worth it but I would not stay here again”
“The guest arrived at the hotel and was informed that they did not have the reservation and they were already sold out. We had to make alternative arrangements for the guest to be hosted at a nearby hotel called Itibo Resort. The experience was very terrible and regrettable in view of the executive that was being hosted and the inconvenience caused.”
“Basically nothing described online is real. No Wifi ever there, not 19m². Management horrible, disturbing me day and even night in a rude manner Photos either old or fake. Took 45 min to get my room as rooms had toilets that didn't flush or shower without water. Very noisy are with late night nightclubs over the street, followed by early morning loud church... The rooms are run down. All mosquito nets had huge visible holes. Just avoid. ”