4/10 很差
LAUREN
2025 年 5 月 6 日
The design and girly touches are great I had an entire day plan as I was only staying one night.. bfast and pictures and sitting on their porch but when I woke up I saw a BED BUG on my pillow! I was mortified . The manager and someone else came in to strip the bed, so happy I took pictures . I was offered a free pastry and told because I booked through Expedia they couldn’t do anything regarding what I paid for hotel night… Expedia only offered me 15% credit! Terrible customer service I had to rush to wash everything before settling in with family my day of fun was ruined. The manager seemed understanding and staff was nice but for a well known expensive hotel and my first visit to okc this was unfortunate for me



LAUREN
2025 年 4 月入住 1 晚