“The staff were so great. They nice and seemed to genuinely care about the people staying with them. I did not encounter one staff member that was even lukewarm they ALL were great. Even in the middle of they when all you needed was a simple change for a dollar to do your laundry. Speaking of ...the laundry room on my floor the 5th was very clean, not even a cobweb in a ceiling corner. My only critique is the outside little on the side of the building designated for smokers and employee entrance……
“The vinyl couch had some dirt that could have been wiped in between guests. Chair cushion seams coming undone. Bathroom could have been fresher looking and less “used” looking. Ceiling had drop tiles that looked dated and not “fresh”. Heavy caulking with spots in it. Shower curtain had mildew discoloration at the bottom and I’m always a stickler for seeing hairs upon arrival. I can’t be the only one who dislikes loose hairs in a hotel room (or anywhere for that matter). It was not dirty, it just……
“Everything is good rooms can be a little cleaner and fresher from the odors around here and the Wi-Fi definitely needs to be changed cause the Wi-Fi they use isn’t worth nothing and they could serve breakfast instead of coffee all day being it says breakfast included in the booking itinerary ”
“I like the staff at the front desk very much. Check-in is also very smooth, but the cleaning of the room is worrying. I was thirsty at night and drank only a little water left in my cup. I subconsciously glanced at the cup and then I woke up. There was a small cockroach in the cup. It was alive!!!! Then I couldn't sleep anymore. I checked my bed for cockroaches. It was terrible. And there were a lot of small cockroaches in the bathroom. I killed them before I went to bed. There were so many……
"I like the staff at the front desk very much. Check-in is also very smooth, but the cleaning of the room is worrying. I was thirsty at night and drank only a little water left in my cup. I subconsciously glanced at the cup and then I woke up. There was a small cockroach in the cup. It was alive!!!! Then I couldn't sleep anymore. I checked my bed for cockroaches. It was terrible. And there were a lot of small cockroaches in the bathroom. I killed them before I went to bed. There were so many cockroaches in such a cold weather. This was obviously unusual. I knew that the price was already affordable. I didn't expect too much, but in the water Cockroaches really scared me. I can't imagine what would happen if I drank it.
I hope the hotel manager should pay attention to this problem and can't imagine what the summer here will be like."
