Thank you for the treatment I received while visiting. Staff was awesome
thomas
2025 年 3 月入住 8 晚
10/10
Everyone was nice and food was good.
Elizabeth
2025 年 3 月入住 1 晚
10/10
Clean
Brook
2025 年 1 月入住 1 晚
2/10
Our AC/Heat unit on the wall was squealing for multiple hours. I called the front desk and the individual working said he hasn’t received any other complaints. It was 4am, he offered to change us rooms but we declined at my husband gets up at 5am. Emailed the LaVista guest services (Jenni is the manager I believe) email that he gave me and emailed twice with the video and our issue. No response so I sent an email the Hilton complaint email. She called me within 2 hours and argued with me about my experience and said she couldn’t help due to us booking thru Expedia. She continued to argue with me and acknowledged she didn’t look at her email that was given to me by the front desk person. Unpleasant experience with the manager Jeni. She didn’t even ask about what was wrong with the room. Just wanted to argue.
Tracy
2025 年 3 月入住 1 晚
8/10
Kelsey
2025 年 3 月入住 3 晚
8/10
Check-in was nice and easy
Dustin
2025 年 3 月入住 1 晚
10/10
The property was Great!!!!
Michelle
2025 年 3 月入住 1 晚
10/10
Easy to get to plenty of parking on site, some food options close to the property and many food options just a short drive away
Diane
2025 年 3 月入住 1 晚
10/10
Matt
2025 年 3 月入住 1 晚
4/10
Our room wasn’t very clean and the heater/air unit was broken. The fridge made a banging noise all night. Very disappointing.
Lonna
2025 年 2 月入住 1 晚
4/10
First floor had construction going on. We're not informed of before booking! Room was King suite, dirty towel left in bathroom, tub/shower cracked, light over sink not working and let's not forget the mattress was as hard as plywood!!
Troy
2025 年 2 月入住 1 晚
10/10
John
2025 年 1 月入住 1 晚
2/10
There were several things wrong wirh my stay. The room was advertised that it could sleep 5. It could barely sleep 2. I had to purchase a second room to accommodate my group. Next the bathroom toilet did not operate properly. To top it off the bathroom wasn't even clean. There were black hairs everywhere. Our food spoiled due to we were not informed none of the mini fridges in the hotel worked. (We found this out when I talked to the front desk.) The breakfast was disgusting. The thing that was great about this hotel was the pool. Also was given a playpen to use without the booard in the bottom. Noone seemed to know where this board is. Was given a blanket to use.
Frannie
2025 年 1 月入住 2 晚
10/10
Everything was good except for a whistling sound coming from the ceiling all night long. I believe it was the wind and the hvac system but it made it very difficult to sleep.
Tom
2025 年 1 月入住 1 晚
10/10
Doug
2025 年 1 月入住 1 晚
2/10
Junhua
2024 年 12 月入住 1 晚
8/10
Asked for towel replacement after initial use and did not receive them. We had to go to the check-in clerk to get them. Reported sink was slow draining but no service was provided.