Excellent stay. We have a glamping just for a night and we enjoyed the pre-arrival calls and email making sure we can find the location well. Thanks to Alison for her great hospitality by phone as well as in person, also her tour in the morning about the Sanctuary. Highly recommend this place for anyone who wish to support their work as well as to enjoy a bit of relax atmosphere in Port Stephens.
This property is amazing. So comfortable, clean, with a breakfast basket and late check in possibilities. The access to koalas is unprecedented. What a great place. The only downside is the poor signal/wifi/phone connection but that is not something the facility can do anything about.
Hana
2025 年 3 月入住 2 晚
8/10 还可以
Joanna,Schayk
2025 年 3 月 29 日
满意:住宿条件和设施,清洁度
Joanna
2025 年 3 月入住 2 晚
10/10 超赞
William
2025 年 1 月 27 日
满意:清洁度
The accomodation and communication upon arrival was great
William
2025 年 1 月入住 3 晚
10/10 超赞
Luke
2025 年 1 月 4 日
满意:住宿条件和设施,清洁度
Luke
2024 年 12 月入住 6 晚
10/10 超赞
Mike
与家人出行
2024 年 12 月 30 日
满意:住宿条件和设施,清洁度
Wonderful stay, our second time and we’d gladly return again!
Mike
2024 年 12 月入住 3 晚
10/10 超赞
Tai
与家人及幼儿出行, 与家人出行
2024 年 12 月 29 日
满意:清洁度、服务设施、住宿条件和设施
Great family location
Tai
2024 年 12 月入住 3 晚
10/10 超赞
Ida
与家人出行
2024 年 12 月 2 日
满意:客房舒适度,清洁度
Ida
2024 年 11 月入住 3 晚
8/10 还可以
Kerry
2024 年 10 月 28 日
满意:客房舒适度,清洁度
Nice weekend stay.
We enjoyed staying at the Sanctuary. The staff were all attentive and friendly. We liked the tour of the Koala hospital and Skywalk.
Friendly ,professional and lovely staff, clean and warm room and great opportunity to know more about koalas❤️
Natalia
2024 年 7 月入住 1 晚
10/10 超赞
Michelle
与家人出行
2024 年 3 月 13 日
满意:住宿条件和设施,清洁度
Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!
Michelle
2024 年 3 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024 年 3 月 3 日
满意:客房舒适度,清洁度
Very friendly staff, comfortable room, great infrastructure rescuing and caring for Koalas
真实旅客
2024 年 2 月入住 2 晚
10/10 超赞
Kimberly
与配偶出行
2024 年 2 月 18 日
满意:清洁度、服务设施、住宿条件和设施
Nice staff
Kimberly
2024 年 2 月入住 1 晚
10/10 超赞
Brittany
2024 年 2 月 18 日
满意:住宿条件和设施,清洁度
Brittany
2024 年 2 月入住 2 晚
10/10 超赞
Greg
2024 年 2 月 12 日
满意:住宿条件和设施,清洁度
Greg
2024 年 2 月入住 2 晚
10/10 超赞
Tane
2024 年 2 月 4 日
满意:清洁度
Tane
2024 年 2 月入住 1 晚
10/10 超赞
Jacky
与家人及幼儿出行, 与家人出行, 团体旅客
2023 年 11 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.
Jacky
10/10 超赞
Rosy
与配偶出行
2023 年 11 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.
Rosy
2023 年 11 月入住 3 晚
10/10 超赞
Karen
与家人及幼儿出行
2023 年 11 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay
Karen
2023 年 11 月入住 2 晚
8/10 还可以
Janice
2023 年 11 月 6 日
满意:住宿条件和设施,清洁度
It was lovely and quiet. The staff were very nice and helpful. Everything was perfect.
The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!
Janice
2023 年 11 月入住 3 晚
10/10 超赞
Nicola
与家人出行
2023 年 10 月 16 日
满意:客房舒适度,清洁度
Simply blissful
Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!