2nd time here at this resort. Our first time was during the pandemic. 1st time was SIGNIFICANTLY more pleasant.
It was like pulling teeth to get anything from anyone and even if they were willing to get you something there was a lot of attitude or indifference. Normally this wouldn’t bother me so much but it was just so shocking in how different it was from the first time.
Housekeeping was phenomenal and pleasant.
Concierge tries to sell you things and literally refused to give us a second map of the resort claiming they had none when I could see the drawers full of them.
Food in restaurants were not good, like made us sick. Buffett - amazing.
Shuttles refuse to bring you between golf and Divi all inclusive resort now - “they won’t cross the road”. We love walking so not a big deal for me and my husband, but it’s hot and it’s nicer for older people to catch a ride between the resorts.
The towel exchange workers were probably the rudest. On their phones and ignore you even when you approach and say hello. Don’t get up to grab you towels, or engage with you - just make hand gestures to throw towels on the counter to exchange for new ones. Second rudest, bartenders. Awful. Yes, we tip well. It didn’t make a difference.
Yoga was amazing if you’re a yogi. Great for beginners but also easy to advance the movements.
Only employee I’d mention is Adolfo at Pelican Buffet - I waited all week for someone with your kindness and service, phenomenal person! Thank you <3
