Quiet location and 20 minutes to all the parks great location plenty of room for the family
真实旅客
2024 年 12 月入住 8 晚
2/10 糟糕
Neenah W.
2024 年 4 月 5 日
不满意:清洁度
Horrible Experience
Check in was March 29th at 4pm, we got there a little after 5pm. When getting into the property we did an inspection. Blinds were missing from every window leaving no privacy whatsoever. Air condition didn’t seem to work properly, along with the internet. The cleanliness of the property was not ideal. You could tell the dish soap was refilled and had new sitting on top of old, there were two different colors, there was brown stuff on the paper towels, hair all in the sinks & showers along with on the bedding. We reached out to the host shortly after checking in with no response. We ended up not staying and was only there roughly 15 minutes. We reached back out via phone and messages advising we were not staying, again with no response. We reached out to VRBO to let them know what was going on and to open a claim. We were supposed to stay from March 29-April 3rd. We finally heard from the host on April 1st advising they received the claim and would look into it. Contacted VRBO on April 3rd and were told that the host was out to dinner, to reach out to them after an hour. Called and left a voicemail. After not hearing back nearly 24 hours later, we contacted VRBO again and was told that the host would be reaching out. Finally on April 5th, the host contacted us and tried accusing us of actually staying at the property and being the ones that messed up the linens and bathrooms. Stated refund wasn’t possible since we didn’t cancel on time. Horrible customer service & property.
Neenah W.
2024 年 3 月入住 5 晚
8/10 还可以
Troy K.
2024 年 4 月 4 日
满意:清洁度
9-18 March 2024
We stayed 9 days, and found the unit pretty much as advertised. It was comfortable and worked out very well for our trip.
Check in was a bit delayed as the cleaning crew arrived at the same time our family did, so the place had not been cleaned yet. After a waiting for the cleaning to be completed and letting them know that the bedding on one of the beds had not been changed, everything was put in order. l tried to contact the owner about this but did not get a response. Contact with someone about problems could be improved.
There are some minor maintenance things that could be addressed as the age and use are starting to show. For instance the shower door in the master bath is missing a wheel so it has to be lifted to open and close it. Not a big problem but a minor irritation.
There is no information provided to access the gated/locked pool area.
Overall we were quite comfortable and enjoyed our stay and would stay here again.
Troy K.
2024 年 3 月入住 9 晚
10/10 超赞
Byron B.
2023 年 4 月 19 日
满意:清洁度
Excellent!
It was great!
Byron B.
2023 年 4 月入住 7 晚
2/10 糟糕
dan m.
2023 年 3 月 22 日
no info tv
there was no info for tv operation
tv was in spanish
could not connect
difficult to communicate with owner
overall bad experience
there is no one to ask any questions
the only was the security at the gate
dan m.
2023 年 2 月入住 21 晚
10/10 超赞
Amy O.
2023 年 3 月 20 日
Review
The stay went well although on the first night I arrived and housekeeping was a no show. I tried contact the host, but the number was a non working number. I then contacted customer service, and after 30 minutes waiting I got a respond and he contacted the host on a 3 way call. The host was not aware that housekeeping was a no show. She apologized and got my personal number so she can call me back right away with a solution. She contacted me right away stating the owner of the cleaning company lives close by, and will be there in 10 minutes. The owner arrived with help from her crew so in 30-40 minutes the house was clean. The house was not dirty but sheets needed to be change, trash taken out and fresh towels. They clean everything pretty quickly as it was 6 of them helping each other. I was happy with the outcome and the help from the host.
Amy O.
2023 年 3 月入住 3 晚
10/10 超赞
Wendy B.
2023 年 2 月 18 日
满意:清洁度
Nice location
The location was great. Close to all theme parks. Quiet and relaxing.
Wendy B.
2023 年 2 月入住 8 晚
8/10 还可以
George R.,Mystic
2023 年 1 月 18 日
满意:清洁度
Nice place, safe community, easy access
Nice accommodations, clean and in a very nice secure community. There were two issues we had.
1. While there were TVs available and cables to the wall outlets, there was no signal. The TVs were not smart TVs which meant we could only use them if we had brought a streaming device such as Roku/Firestick etc.
2. There was WiFi, but it was a TMobile device that work ok when it worked, but would on occasion not work well or at all.
I would stay again, but it would have been much nicer if these 2 little issues were addressed.
George R.
2023 年 1 月入住 7 晚
8/10 还可以
marc j.
2022 年 8 月 8 日
满意:清洁度
Très belle endroit, manque quelques petites choses.
La maison est belle et propre,
La piscine est proche et très agréable.
La cuisine manque d'équipements pour cuisiner convenablement. j'ai contacté la propriétaire pour savoir ou était les poêlons et le chaudron a spaghetti elle m'a répondu qu'elle préférait ne pas en acheter car c'était trop encombrant. Je suis aller acheter personnellement ces items et je les ai laisser sur place pour les prochains locataires.
Sinon je recommande cette location.
marc j.
2022 年 7 月入住 13 晚
10/10 超赞
Tania M.
2022 年 8 月 6 日
满意:清洁度
Beautiful and clean property
Really enjoy my stay in here nice place and clean !!