The house keeper did not clean and provide supply every day, and the second morning around 5 am the fire alarm sounded, no any explain from front desk. The hotel price is good, and location is good distance.
Lianlian
10/10 超赞
Haseeb
与家人出行
2025 年 5 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good overall
Haseeb
2025 年 5 月入住 2 晚
10/10 超赞
Haseeb
与家人出行
2025 年 5 月 28 日
满意:员工和服务、服务设施、住宿条件和设施
My daughter loved how the hotel was shapped and decored like a castle. Staff was really nice and breakfast omelet was amazing
Haseeb
2025 年 5 月入住 3 晚
4/10 很差
Debbie
2025 年 5 月 28 日
不满意:清洁度、服务设施、住宿条件和设施
Poor customer service and dirty room
Debbie
2025 年 5 月入住 3 晚
10/10 超赞
Sara,Apopka
与配偶出行
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Nice clean rooms, within walking distance to dinning and attractions!
Sara
2025 年 2 月入住 1 晚
8/10 还可以
Brooke
与家人出行
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Nice and quiet hotel. Was pleasantly surprised. Great location and easy parking but the self parking daily cost is a bit expensive ($35/day) as it’s just an open parking lot and not even secured like with a gate or garage.
Brooke
2025 年 5 月入住 4 晚
6/10 一般
Danielle
2025 年 5 月 26 日
满意:住宿条件和设施,清洁度
The property was fine
Danielle
2025 年 5 月入住 1 晚
6/10 一般
Danielle
2025 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
The rooms kind of small but the bed had some bed bugs. Nice pool. Staff took forever to take my order and bring my food at the bar on property.
Danielle
2025 年 5 月入住 1 晚
10/10 超赞
Yolanda
与家人出行
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the hotel. Excellent room with view of the pool in the tower. Very clean and well maintained. The personnel were all friendly, nice and helpful.
Yolanda
2025 年 5 月入住 3 晚
10/10 超赞
Todd
与家人及幼儿出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Everything was awesome..the staff was great
Todd
2025 年 5 月入住 3 晚
10/10 超赞
Jeremiah
2025 年 5 月 24 日
满意:住宿条件和设施,清洁度
Best sleep
Jeremiah
2025 年 5 月入住 1 晚
8/10 还可以
Kareen,Ocala
与配偶出行
2025 年 5 月 20 日
满意:员工和服务,清洁度
This is our second time staying at the Castle. The first visit was definitely better than this last visit. And other than the barking dog that was left in the room all day by its owner inconsiderate owners while they went to do the all day Disney thing, or the fact that the pol was inoperable in 90 degree weather. The hotel is pretty decent. On site pay self parking ( which I'm not a fan of) it's an outdoor parking lot!! Im already paying to stay at the property, I also have to pay t park in the parking lot?? The employees were top notch, the rooms a clean and well presented. It's also a nice location to get to where you need to be.
Kareen
2025 年 5 月入住 2 晚
8/10 还可以
Jason
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Upon arrival we were informed that the pool and hot tub area were unavailable.
Jason
2025 年 5 月入住 1 晚
10/10 超赞
Fausto
与配偶出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was perfect unfortunately pool was closed for maintenance but will definitely come back
Fausto
2025 年 5 月入住 2 晚
10/10 超赞
Kenneth
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location for food in drinks. Staff and rooms were excellent.
Kenneth
2025 年 5 月入住 1 晚
2/10 糟糕
Francisco
与配偶出行
2025 年 5 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No nos limpiaron la habitacion por dos dias y la comida fria la del restaurante de la pisina y si uno va a pagar 750 por 3 dias es para que valga la pena y no nos den el servicio que nos dieron
Francisco
2025 年 5 月入住 3 晚
10/10 超赞
kadie
团体旅客
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful clean hotel near the parks. Will definitely plan another stay.
Beds were extremely comfortable
kadie
2025 年 5 月入住 1 晚
10/10 超赞
Linda
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome environment and very helpful and friendly staff.
Linda
2025 年 5 月入住 2 晚
10/10 超赞
Denise
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Denise
2025 年 5 月入住 2 晚
2/10 糟糕
Jose,Miami
2025 年 4 月 30 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Air condition no working!!!
Jose
2025 年 4 月入住 1 晚
10/10 超赞
Latasha
2025 年 4 月 28 日
满意:服务设施
Amazing
Latasha
2025 年 3 月入住 2 晚
10/10 超赞
Ana,aventura
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Ana
2025 年 4 月入住 1 晚
8/10 还可以
Justin
与家人出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place that was clean, quite, with a nice pool area, good breakfast and had some nice and unique art in the rooms and lobby.
Justin
2025 年 4 月入住 1 晚
10/10 超赞
Kyle
2025 年 4 月 19 日
Kyle
2025 年 4 月入住 1 晚
4/10 很差
Stephanie
2025 年 4 月 18 日
不满意:住宿条件和设施
the property was not clean, mold was inside of the bathroom shower and the add ons to my room was not there they charged me but did not have everything that I wanted.