The staff at the resort was extremely friendly, helpful, accommodating, and care about the guests. We had an issue with the a/c in our room and upon mentioning it, maintenance arrived within 5 minutes. After learning it wouldn’t be a quick repair, the hotel relocated us to another room. The grounds are well kept and the pool is very nice. The rooms are stocked with all items needed to cook and be comfortable during the stay. Upon our initial arrival, the room was not completely cleaned, but there were supplies in the room and I swept/cleaned floors. The second room was clean as are the grounds. It was a good experience and again, the hotel staff is excellent!