4/10 很差
Robert，Painesville
与家人出行
2025 年 5 月 25 日
不满意：清洁度、服务设施、住宿条件和设施
Very disappointed in this property.
We received no prior notification of the pool closure, nor were we given any type of discount for lack of use. We were not even permitted to sit on the outdoor furniture in the pool area.
The breakfast was mediocre: waffle maker did not heat up enough to thoroughly cook the waffles. The other options were apples, yogurt, and an assortment of muffins.
The room was in dire need of upkeep: our socks were filthy within minutes. The carpet is beyond needing cleaned…it needs replaced. The toilet paper holder was broken and the toilet seat was loose; both were fixed when we reported it. The shower hardly had pressure, so the shower head was replaced. The full length mirror on the bathroom door was very old & barely hanging on to the door.
With as few guests that appeared to be at the hotel, the rooms should have been staggered a bit to eliminate any neighbor noise. Neighbor phone conversations could clearly be heard.
The telephones did not function & ours was filthy so we wouldn’t have touched it anyway! There was a notice at the check in desk that the phones were not working.
There was no cable tv, just wifi (YouTube etc).
We travel quite a bit and have stayed in many places. This ranks the lowest and we do not recommend it and we will never stay here again.
Robert
2025 年 5 月入住 5 晚