Front desk people need to do better. When I asked the final bill, they handed over a paper with just the cost of the nights. I asked the full bill including parking and other things we have consumed. They say there were “waived” and that was the final cost. Later one, the bill came in my email with a bunch of mistakes and now I’m having to seek the hotel/card for refund.
Additionally, tried to use the restaurant around 10:00 pm. Front desk said they were still open, but when I swung by, two employees were at the kitchen doing cleaning. I knocked the door, called them, waited for 15 min and nothing….they closed and left. They even came outside to say it was closed. Vey poor customer service.
EDUARDO
2025 年 5 月入住 4 晚
10/10 超赞
Melissa
2025 年 5 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
everything was great , thank you
Melissa
2025 年 5 月入住 1 晚
8/10 还可以
Mary
与配偶出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient as far as close by local restaurants to eat at and stores. About 20 minutes away from Disney. Hotel was clean and felt safe.
Cons - bed was uncomfortable for me, too firm. It was a pain with lots of traffic to get out and uturns.
Mary
2025 年 5 月入住 3 晚
6/10 一般
Dana
2025 年 5 月 8 日
不满意:清洁度
Dana
2025 年 5 月入住 1 晚
10/10 超赞
carla
与家人出行
2025 年 5 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Very clean. Good location
carla
2025 年 5 月入住 2 晚
8/10 还可以
broken
与家人出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only happens to me. When I arrived flushed the toilet and didn’t work. But it was fixed in under a half hour. Thanks to the maintenance man.
broken
2025 年 5 月入住 1 晚
10/10 超赞
Elisa
与家人及幼儿出行
2025 年 5 月 1 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
La tipa que me hizo el check in super payasa, y obviamente no me estaba haciendo un favor, sin embargo el chico que me hizo el check out super amable incluso me ayudo a recuperar un cuaderno que habia olvidado en el cuarto, ojo con las personas que estan en atención al público, porque dejan mucjo que desear aun cuando el hotel sea muy bueno
Elisa
2025 年 4 月入住 3 晚
10/10 超赞
Rae
与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property! Comfy beds!
Rae
2025 年 4 月入住 1 晚
10/10 超赞
Felipe
与家人出行, 商务旅客
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close where we needed to get.
Felipe
2025 年 4 月入住 1 晚
10/10 超赞
Roberto,Miami
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
Roberto
2025 年 4 月入住 1 晚
8/10 还可以
Jill
与家人出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Inside the hotel was well decorated and clean. The rooms were ok. Carpet in the room could use a steam clean and the vinyl headboards on the bed were torn...not the material that should be used for a headboard. The bathroom was very nice except our shower handle was about to fall off. The outside of the hotel was very dull and unappealing. Could use a nice bright paint job.The area was busy and a bit noisy due to the fact the hotel is right next to other buildings. The parking lot was well lit and there was plenty of spaces. The hotel staff was beyond exceptional. Very friendly and professional!
Jill
2025 年 4 月入住 2 晚
6/10 一般
Suzette
与家人出行
2025 年 4 月 24 日
Just average
Suzette
2025 年 4 月入住 2 晚
10/10 超赞
Alexander
与家人出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
excellent
Alexander
2025 年 4 月入住 1 晚
8/10 还可以
Michelle
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was the perfect choice for going to Disney. Close to many things to eat. Clean and comfortable. There is a musty smell. But most of these hotels do.
Michelle
2025 年 3 月入住 1 晚
10/10 超赞
Oscar
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Updated and clean
Oscar
2025 年 4 月入住 2 晚
10/10 超赞
Tammy
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff.
Tammy
2025 年 4 月入住 2 晚
10/10 超赞
Maribel
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I've travel extensively and hands down, one of the best experiences I have had at any hotel. The staff were friendly and helpful and so accommodating. It literally felt like they knew me! The hotel was clean and smelled great. I will definitely be back!
Maribel
2025 年 4 月入住 3 晚
10/10 超赞
Sheila
2025 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were very friendly. Easy checkin Will stay there
Again
Sheila
2025 年 4 月入住 2 晚
10/10 超赞
Dustin,Spring
与家人出行, 与配偶出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was so happy to book at this place. Kim the manager is very involved and makes your stay as magical as if you were staying in one of the Disney resorts. Breakfast was great, clean room, and very nice hotel.