There was a convention, so the property was loud. However, despite there being 1700 rooms (I was told when I asked) and something like 700 guests, I did not realize that half the restaurants were not going to be open. So I ended up having to drive off site multiple times for food.
Their quick service is not like Disney, where there just isn't a sitting area or water stations. You supposedly get two water bottles per day, however I didn't find that until I was sent an advertisement after the trip was finished. I paid nearly $40 a day to park, which I understand was supposed to include internet and the two water bottles. But again, this may or may not be true, as I called the desk and was told that internet was an additional $14 extra per day for hotel guests. So, not as much offered for what you get on a Disney deluxe property. I can say I went in blindly, not realizing this. The biggest turn off was when the eight year old I travelled with fell on the children's water/pool area's cement steps, and I took him to the emergency room for staples, it was not even that evening by the time corporate claims in Texas was calling. No one from the actual hotel property itself ever checked in, not that I would expect them to. But claims was in a terrible rush to review the footage and cover themselves, despite being a children's area whether a child missed a step or not, hitting cement feels the same no matter where it's hit. Just seems in poor taste to have legal jump so quickly on it