The maid services were horrible in our room. They did not replace the empty toilet tissue roll. They did not replace the hand soap at the sink, which was almost used up. We did not see any hand lotion. Maybe it’s no longer provided by Hilton. Basically, the only thing that they did was bring us some towels. After the maid services, when we returned to the room, my wife noticed hair all around the sink area.
We are honors members, and we were not given a complimentary package (I.e., bottles of water). I had to go to the front desk later that evening to get our complimentary package.
We were not pleased with services during this stay.
Mr. & Mrs. Smith