6/10 一般
Stephen，Moncton
与配偶出行
2025 年 4 月 20 日
不满意：清洁度、服务设施、住宿条件和设施
The Property manager provided a house in Davenport and we preferred Kissimmee. We asked if there were any other houses in Kissimmee, but Property manager advised us that for the money he has receiving from Expedia that this was the only property that was available to us.
First impression was that it was a good layout. The first thing we dealt with were the ants in the bathroom and kitchen, however, Property Manager had kitchen and pool sprayed. We realize there are bugs this time of year but we dealt with it the whole time we were there.
Dining room chairs were all stained, coffee tables and plants were layered with dust. Also the ceiling vents were all very dirty. We only used the bottom floor and the bedrooms on that floor. We felt like we were sleeping on the box spring and not a mattress. Property Manager had a very light mattress topper dropped off. Apparently, the owners do not want to replace the mattress. We still had to put blankets for more support. It only made a slight difference.
Overall, we made the best of our stay - we asked for another property as mentioned above but nothing available. Another disappointment other than the mattress were the two frying pans. We literally went out and bought a frying pan. We couldn't believe anyone would have wanted to use the frying pans prior to us.
We really like the property manager however, he may say other families had no complaints. We took pictures as proof of the things mentioned above.
Stephen
2025 年 4 月入住 14 晚
