First of all, getting into the property took quite a while. I just spent a good 10 minutes getting in. Upon arrival, the front desk person was very friendly and helpful. However, the most important information they had was everything they were going to charge extra. Upon arrival, the room was in a bad state. The air conditioning was making a terrible noise, there was mold all over the bathroom, and to top it off, there were roaches on the walls and I got another one in one of the beds. It's unacceptable. I'm giving it a second star just because the front desk lady was very helpful. I will never return to that hotel.