My wife and I recently stayed at Quality Inn & Suites Kissimmee by The Lake, and while the staff and service were excellent — very attentive and kind — unfortunately, our room left a lot to be desired. The moment we entered, there was a strong musty smell, like a mix of humidity and dust, that was very unpleasant. We tried to air it out, but the odor was overwhelming and lingered throughout our stay.
Additionally, the toilet clogged very easily, and although we called for help right away, it took about 30 minutes for someone to bring a plunger. It was an uncomfortable situation.
We also only had breakfast there once. It was a basic continental breakfast, but within 30 minutes of eating, both my wife and I had to run to the bathroom. We suspect the eggs or something didn’t sit well with us.
Overall, we really appreciated the great service from the staff, but the condition of the room and the issues we experienced made our stay less enjoyable than we had hoped.