Received a note that the pool would be open by 5/22/25 which was not open.
Had the room set at 60 F and felt like it would not go under 75 F
Staff were nice, room was not nice for the price.
cesar
2025 年 5 月入住 4 晚
10/10
Convenient location. Very nice staff.
Pamela
2025 年 5 月入住 1 晚
10/10
Pool under renovations :(
Super helpful polite and professional staff
Thanks Danny
Geniah
2025 年 5 月入住 1 晚
6/10
I was disappointed with my stay. I specifically booked this hotel because of the pool and turns out they had the pool closed for construction which was suppose to end on the 22nd and I arrived on the 23rd and it was still closed. They told me I could use the pool at the hotel next door and when I went over the agent at the other hotel seemed mad/annoyed saying Sheraton agents are not suppose to tell us to go use their pool . So I just left with my 2 kids and we didn’t use the pool . Also i don’t know if it’s every room or just the one I had but it smelled so bad. Like mold/dust . We kept having to turn off the ac to see if the smell would go away but it was so hot . The hotel itself is nice and the staff was friendly but there’s a lot of stuff they have to work on. I literally paid extra to have that pool view balcony just to have a view of construction and not be able to use it
Jessica
2025 年 5 月入住 1 晚
10/10
Wonderful hotel. Beautiful area and friendly staff
Joanne
2025 年 3 月入住 1 晚
10/10
Shuttle drivers were great
Rebecca
2025 年 5 月入住 1 晚
10/10
Great place
Josue
2025 年 5 月入住 1 晚
8/10
I liked that the hotel had a free shuttle to the airport that was 24 hours and included. I liked that they had a little convenience food area along with meds (we had colds) to grab while in the lobby. I liked the little restaurant and having food served to our room. I wished the pool had been open!
Amanda
2025 年 5 月入住 2 晚
10/10
food in restaurant was good
Nancy
2025 年 5 月入住 3 晚
10/10
Perfect
Harshad
2025 年 5 月入住 1 晚
10/10
comfortable
YASUSHI
2025 年 4 月入住 1 晚
10/10
We were not notified that the pool was under renovation and would not be available. Fortunately, we had relatives staying at the Marriott next-door and were able to use that pool. Otherwise, the location was great and the room was very nice and very clean.
Dianna
2025 年 4 月入住 2 晚
10/10
Marlo
2025 年 5 月入住 1 晚
2/10
The shuttle bus driver to the airport was very rude.
r
2025 年 5 月入住 1 晚
10/10
Christopher
2025 年 5 月入住 1 晚
10/10
Aroua
2025 年 3 月入住 6 晚
10/10
Clean friendly and close to the airport
Keith
2025 年 5 月入住 1 晚
10/10
La amabilidad del personal fue muy buena . El desayuno delicioso.
Katira
2025 年 4 月入住 1 晚
10/10
Great staff and customer service- Cristian de supervisor is super friendly and cares a lot
Mariana
2025 年 4 月入住 1 晚
10/10
Staff were lovely and helpful. The accommodation is a little tired, the pool was closed, pavers loose and the room which was spacious and clean, smelt damp/has a musty dank odour that did not go away (windows are bolted closed so could be aired out).