Most of the staff were extremely friendly. James, the Night Auditor was very informative and friendly over the phone before my arrival and Demaris at the desk provided exceptional service and had a great attitude. I booked this reservation last minute to enjoy the extended weekend with my young adult sons in Universal and Epcot. Was surprised to see a full kitchen. It was accommodating. Had everything I needed. The hotel seemed very well kept and my room was spotless upon arrival. I don’t know the name of the person who cleaned my room before I arrived but thank you to the housekeeping department! I had breakfast once but was right before it ended. Food was cold and wasn’t much to choose from but that’s my fault. I preferred to sleep longer after walking all day and evening at the parks. Seemed to have good options like sausage patties, ham, cheese omelette, make your own waffles, hash brown, oatmeal, toast, muffins, coffee and juices. Go early to enjoy.