We reserved and paid in full for a king room 2 weeks in advance. When we arrived, we were assigned a 2 double bed room. I went to the front office immediately and informed the clerk that we were assigned an incorrect room. He said all the king rooms were sold out, which I replied, yes, and I paid for one of those king rooms 2 weeks ago. He said "sold out, I can cancel if you don't want the room I gave you." Won't be booking here again.