6/10 一般
Marijana
与家人出行
2025 年 10 月 14 日
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our first time staying here . I decided on this hotel because it said it was a few minutes walk from SeaWorld. Turns out its 30 minute walk, my fault for not checking on map's. When we came we ware greeted by a very nice guy at front desk. Room was spacious and clean except for the smell of a room. Smelled like a smoking room and we really didn't like that. Tried telling front desk, someone was supposed to come look at it .Nothing came from me telling a few people about it. I reserved a room with pull out sofa-bed and they didn't have any available when we came in. I didn't appreciate that since I reserved a room like that and except to get room I reserved. Front desk said it was first come first serve which doesn't make sense since I want room I reserved. They did bring up pull up bed .Breakfast was good .It's supposed to be until 10 but they start cleaning and taking food away at 9 so not really 10. Overall not bad my biggest thing was with how room smelled and even after a few times me mentioning it to different people we were not offered to move to a different room.
Marijana
2025 年 10 月入住 2 晚
