The early admission to the park and shuttle hours to the parks are attractive. The outside pool is big and nice.
However, except frontd esk, all other staffs I ran into didn't speak English. I asked someone in uniform how to get to parking garage, or where to get pool towls, they didn't undersatnd. The clean staffs talked very loudly to phone or to themselves in spanish in the hallway and elevator, which I don't think is professional for such expensive hotels.
Lisha
2025 年 4 月入住 2 晚
10/10 超赞
James
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the opportunity to do the preview at Epic Universe :-)!
James
2025 年 4 月入住 3 晚
10/10 超赞
Josie
与家人出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great size room, great onsite cafe/great food, very close to all universal parks, right on I-Drice with trolley stop right in front so fantastic location.
Loved that the pool closed late ! Loved that they had 2 bedroom suites with 3 queen beds! Shuttles made it easy to get around as well!
Stephanie
2025 年 4 月入住 2 晚
10/10 超赞
Jose
与家人及幼儿出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and helpful staff. Comfortable beds, clean and buses to universal studios every 15 minutes from 7am to 1am.
Jose
2025 年 4 月入住 4 晚
10/10 超赞
Jill
与家人出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and super helpful. The hotel had everything you could want or need. Very nice. Loved the shuttle service too.
Jill
10/10 超赞
Dominik
与家人出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dieses Hotel bietet alles um einen mehrtägigen Parkaufenthalt zu vervollständigen. Man taucht dadurch vollends in die Bubble Universal ein zu einem nicht günstigen, aber bezahlbaren und der Leistung entsprechenden Preis ein. Wir kommen wieder.
Dominik
2025 年 4 月入住 7 晚
8/10 还可以
Steven R.
与家人及幼儿出行, 与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really enjoyed our stay here. We stayed for 7 days. The property was nice. Quiet and convenient to the surrounding areas. Room cleanliness could have been a bit better. During the 7 days I believe the room was cleaned twice. But the floors were not vacuumed or swept, either time. When we requested something it arrived though, great service there.
Steven R.
2025 年 4 月入住 7 晚
10/10 超赞
Maria Gabriela
与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfecto para viajar en familia.
Maria Gabriela
2025 年 4 月入住 1 晚
10/10 超赞
Raul
与家人出行
2025 年 4 月 21 日
满意:住宿条件和设施,服务设施
Very clean, nice and modern rooms which surprised me for being a value resort. Layout was conducive to the guest experience and use.
Raul
2025 年 4 月入住 2 晚
10/10 超赞
Rob
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All great.
Rob
2025 年 4 月入住 2 晚
10/10 超赞
Latoyia Tyanne
与家人出行, 团体旅客
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's located in an area that has a walgreens, and a few restaurants other than the resort. The shuttles to and from the parks/resorts are great. We paid less than $10 to uber to Icon park... Which is where rhe Orlando Eye is. Pretty good location for keeping transportation costs low. Since you have to oay for parking pretty much everywhere you go, i found that rental vehicles cost more than planning ahead and doing your research.
Latoyia Tyanne
2025 年 4 月入住 5 晚
10/10 超赞
John
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service and the shuttles and location were fantastic! Hotel was clean and the atmosphere was great. I would stay again.
John
2025 年 4 月入住 7 晚
10/10 超赞
Nathan
与家人出行
2025 年 4 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Convenient
Nathan
2025 年 4 月入住 3 晚
10/10 超赞
Danielle
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Nice property
Danielle
2025 年 4 月入住 4 晚
10/10 超赞
Danielle
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great spot!
Danielle
2025 年 4 月入住 4 晚
10/10 超赞
Brian
与家人出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice stay. No issues.
Brian
2025 年 4 月入住 2 晚
10/10 超赞
Timothy Harold
与家人出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly, especially Kia during late evening check in. Resort is clean and comfortable. Food options are plentiful.
Timothy Harold
2025 年 4 月入住 4 晚
4/10 很差
Jorge Armando Barba
与家人出行
2025 年 4 月 19 日
不满意:服务设施,清洁度
Not going to staying here again for sure. Property was OK they do not clean the floors in the room. Found a few nasty toe nails clips and the dining room bench had a particular smellc not to mention all the trash that was trapped between the wood slats in that same bench. The pool was OK but if you want to relax, by the pool, this 3 1/2 feet deep pool will not do that. Other than that, the hotel is close to the park. Shuttels are easy to ride.
Jorge Armando Barba
2025 年 4 月入住 6 晚
10/10 超赞
Erica D,Higbee
与家人出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Took my 13 year old grandson and it was a great place to stay. Rooms were clean and comfy, pool was warm and the shuttle made our stay so easy!
We will stay here again