No info given at check in such as being able to pull up to the gate and use your card to get back in without waiting in line with all the people checking in, showed signs everywhere for quick dining no employee knew anything about it, wi-Fi on the property horrible that is all over the property. The signs are on the property could contain better info the info nobody gave you info on the train the shuttles nothing and this was the biggest complaint when talking to other guest, the lack of info given a check in and the Wi-Fi poor directions to unit, The Mexican restaurant was phenomenal Sid American kitchen good food also to enter. The property is a nightmare no security outside helping direct traffic cars is backed up. We set in line the day we checked in a good 45 minutes then there’s no signage on where to park where to go Nothing. Was so looking forward to this weekend, but felt a little letdown.
Chantelle
2025 年 5 月入住 2 晚
2/10 糟糕
Ronald G
与配偶出行
2025 年 5 月 25 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
They need to make s app because ghe unorganizations of this place will vost you your time and money.
Ronald G
2025 年 5 月入住 2 晚
10/10 超赞
Randal Stephen
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best vacay ever
Randal Stephen
2025 年 5 月入住 6 晚
10/10 超赞
Drew
与家人出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only complaint I have is that they basically force you to stay for two nights if you want to be able to access the water park because check in isn't until 4pm and the water park closes at 5:30 I believe and then check out is 10am but they don't open until 11am. The rooms were new and very clean. Every two units also had access to your own washer and dryer so that was nice.
Drew
2025 年 4 月入住 1 晚
10/10 超赞
Alberto
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Brutal
Alberto
2025 年 5 月入住 7 晚
10/10 超赞
Claudia
与家人及幼儿出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best place
Claudia
2025 年 3 月入住 2 晚
10/10 超赞
Rakim
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the new renovation of the property
Rakim
2025 年 5 月入住 3 晚
10/10 超赞
Manuel
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Buena para la familia
Manuel
2025 年 5 月入住 3 晚
10/10 超赞
Lyric
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
I didn’t want to leave interested in time share but didn’t have time to ask about it
Lyric
2025 年 5 月入住 3 晚
2/10 糟糕
Yusimi
与家人及幼儿出行
2025 年 5 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Horrible customer service
Yusimi
2025 年 5 月入住 2 晚
2/10 糟糕
Kemily
与家人出行
2025 年 5 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
so dirty, not clean at all. Broken blinds and very outdated.
Kemily
2025 年 2 月入住 4 晚
10/10 超赞
Yusleiki
与家人出行
2025 年 5 月 11 日
满意:住宿条件和设施,清洁度
Pool
Yusleiki
2025 年 5 月入住 2 晚
10/10 超赞
Francisco,Brandon
2025 年 5 月 11 日
满意:服务设施
Amables, Limpieza
Francisco
2025 年 5 月入住 1 晚
4/10 很差
Makishia
2025 年 5 月 9 日
不满意:员工和服务,清洁度
The pools were the only thing I liked, what I didn’t like was the main pool with kid slides was a few to enter into, however the resort already charges a resort fee for the rooms and now to enjoy the water slides and lazy river you’re charge $25.00 per person, also the room service was an extreme delay for over an hour. The extended stay that I had to do, the room that was given for the stay was an extreme disappointment.
Makishia
2025 年 5 月入住 2 晚
10/10 超赞
Corey
与家人出行, 与配偶出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
5 stars all the way around
Corey
2025 年 5 月入住 1 晚
10/10 超赞
Lianet
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love it
Lianet
2025 年 4 月入住 2 晚
8/10 还可以
Tara
与家人出行
2025 年 5 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Staff rushed us out several times before checkout
Tara
2025 年 5 月入住 1 晚
6/10 一般
steve
与家人及幼儿出行, 与家人出行
2025 年 5 月 4 日
满意:服务设施,清洁度
不满意:员工和服务
They didn’t once come and change the beds
steve
2025 年 4 月入住 7 晚
10/10 超赞
Dagmar
2025 年 5 月 4 日
满意:住宿条件和设施
Dagmar
2025 年 4 月入住 1 晚
10/10 超赞
Annette
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay. Close to everything. I would definitely stay here again.