Truly I hate to write this review as it is not nice in the slightest but completely needed. I booked this place for one night and I regret it immensely. The hotel looks “nice” from the outside but looks can be deceiving.. when you get to the door it’s locked and you need to be let in from the inside or a key, fine.. there is 1 front desk person.. who also happens to be the hotel manager. When I made the arrangements for the booking I was given a specific cost & thank god I screenshotted it because the hotel MANAGER tried to charge me more and told me it was because of A. “Orlando tax” even though the taxes, fees and resort fees were included in my grand total upon booking & then B. (Once I complained to Expedia) the additional cost was due to the “car I had”. Unfortunately the list goes on, to begin with the area feeling unsafe, the hotel has no help after 11 pm,the room we stayed in being extremely worn down, the tv not turning on (probably because it was paired with a direct tv remote for a Roku tv?) The microwave having a part hanging from it, one towel in the whole room (for two guests) and lastly if the creepy flickering bedside lamp doesn’t tell you this place is run down I’m not sure what will. I spent over $100 for this night & im truly at a loss of words were the value of where my money has gone. OH & check in took us about 30 minutes and truthfully I have no clarification when the office will be open so I can check out as early possible, I will NEVER book here again