All the outdoor amenities shown in pictures were all closed and then I come to find out they're not only closed but another guest informed me they have been closed for almost a year now. When checking in they do not tell you outdoor amenities are shut down until I went to use them and questioned them then they told me they were closed. They charge a daily resort fee and you don't even get to use amenities. They only have beach access from one tower which was not the one we were in which that's fine, but listed was bbq area and equipment, outdoor pool, kids, pool, splash pad, and outdoor deck all of which are all closed. My other complaint is that we specifically got a room with a garden tub and you could not even fill it more than 2 inches without running out of water. They sent maintenance up to look and they basically told us they get that complaint all the time that there was nothing they could do the hot water tank they have installed is not big enough for that. Not only you could not fill up the garden tub, but I've never been to a hotel where you run out of water and have to wait in between people showering.