The air conditioner and water heater in the room were not warm enough. We needed to put all of our jackets on the top of the blankets even we switched the room temperature to 32 degree. Also, we tried to contact the staff for towel changing during our stay so we used the tablet as they provided. The staff just hung up the phone without replying us and after then that we cannot phone back to them anymore. Besides, we had some enquires before arriving Minn. I waited the reply of their staff for more than 12 hours as the website stated they usually reply within one hour. This really delay my travel schedule and they do not provide any alternative suggestions if they do not provide the goods receiving service.
真实旅客
2022 年 12 月入住 3 晚
8/10 还可以
Yuk Fai
与家人出行
2022 年 11 月 15 日
满意:清洁度
不錯的住宿
設備齊全, 房子面積其實不少, 但傢具放置位置不太理想, 令空間感有點焗促.
Yuk Fai
2022 年 11 月入住 3 晚
8/10 还可以
Wing yee
2020 年 2 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wing yee
2020 年 2 月入住 3 晚
10/10 超赞
Cheung
与家人出行
2020 年 2 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
性價比高 雖然距離車站有點距離 但房內設備很充足 夜景都很不錯 very nice 會再次入住 :)
Generally the hotel is in great condition, very clean and comfortable beds. It's true that the space is a bit small for two big suitcases and one small one, we had to remove its useless hamoc but managed to make do after all.
Though it is supposedly near the Umeda complex, the whole area with all its different stations grouped together is rather confusing and it takes time to navigate through the underground shopping areas. And the immediate area of the hotel is rather quiet (with some yummy local restaurants and Aeon supermarket tho two blocks away) and awkward to get around because from Umeda you need to walk through some construction sites (10-15 minutes), and according to google maps buses dont seem to connect to other touristic places so well.
And highly recommend you to provide all the necessary check in info in advance of arrival, it is tedious to input for every traveller on the small ipad and its all manual and no staff there to help you. I dont recommend it at all especially after a long journey....
真实旅客
2019 年 11 月入住 2 晚
10/10 超赞
lan hsin
团体旅客
2019 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很棒的住宿
新的民宿房間很乾淨也很棒。地理位置也不錯
lan hsin
2019 年 11 月入住 2 晚
8/10 还可以
TUNG-YU
与家人出行
2019 年 11 月 12 日
满意:客房舒适度,住宿条件和设施
Bnb style hotel
By our experience this hotel Is more like a bnb style, for those for need the service of hotel this is not a perfect one to choose
For the convenience, it is close to Osaka station by walk around 10 min walk maximum
The Osaka station is confusing people just remember the department store Lucua and you will get it anyway
The check in was fine ,easy and quick
But the rest it is just fine