We had a Christmas trip in Osaka and stayed in this hotel for 5 nights. The hotel is new and nicely decorated and our room is very clean. Staff are nice and helpful. Warm welcoming treats when we arrived. The hot spring spa at the highest floor is definitely a plus (especially good after a day-long walking in cold weather). One tiny shortcoming is the hotel is not above or near a metro station. However, it only takes 10-15 min of walk to a metro station or Osaka station, where the major shopping malls are located at. Over all, I definitely would recommand this hotel.