Noisy at night, can hear the train. Reception service is poor, need better trained staff who can help accommodate visitors. They do have breakfast, which is adequate. 10 min walk to trains. Wasn't happy with front staff, although breakfast staff was very lovely.
Wouldn't recommend
Karen
2025 年 4 月入住 3 晚
2/10 糟糕
Karen
与家人出行
2025 年 4 月 25 日
不满意:员工和服务
The girl who checked us in seemed to require more training. She didn't know how to handle our situation when we arrived. The property is quite inflexible in our requests. There is a train that is operational, 24 hours of the day, so it can be quite noisy and disturbing when you are trying to sleep. During my entire stay in Japan, this was the worst hotel accommodation that we stayed in.
I would NOT recommend. The front staff requires more training. The hotel needs to meet the guests' expectations, and provide better service.
They recently changed their free breakfast from a Japanese style buffet to a variety of sandwiches in soft, soft buns! Although I loved the buffet here, their soft delicious buns with multiple types of fillings are a great "grab and go" item, especially for the businessmen. The staff, especially Ms, Asao, was very friendly when I needed to send my luggage by express delivery (Takkyubin) to my last hotel before I leave the country.