As adults, we would have loved to enjoy the hot tub, but it was full of kids! Also, we were not able to use our room toilet as it was clogged, and nobody came to our room, after making a request at the front desk.
Alicia
2025 年 5 月入住 1 晚
6/10 一般
Jason
与家人出行
2025 年 5 月 7 日
不满意:住宿条件和设施
Hotel is gradually aging and going downhill, but no more so than all of the other hotels in Ottumwa.
Jason
2025 年 4 月入住 1 晚
10/10 超赞
Victor
2025 年 4 月 6 日
Victor
2025 年 3 月入住 2 晚
10/10 超赞
Carrie
与家人及幼儿出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed 3 nights family of 4.The front desk staff were amazing! They made sure we had everything we needed and were so sweet to our kids. You can tell that they work really hard to keep the hotel in top shape and visitors happy. The property was clean and the pool and hot tub were very nice.
Carrie
2025 年 3 月入住 3 晚
10/10 超赞
Carol
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
The front desk people were awesome. They were there to serve you. They were very family friendly. The breakfast was friendly that was always there. Somebody cleaning any kind of messes whatever you ask for they tried to help you with and they all had a smiling face great place. We will stay there again.
Carol
2025 年 3 月入住 1 晚
6/10 一般
Jesse
2025 年 3 月 21 日
Jesse
2025 年 3 月入住 1 晚
10/10 超赞
joan
与家人出行
2025 年 3 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Staff was very nice upon checking in.
joan
2025 年 3 月入住 1 晚
6/10 一般
Carrie
与家人及幼儿出行
2025 年 3 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Central location in town
Carrie
2025 年 3 月入住 1 晚
2/10 糟糕
Rona,Boone
2025 年 3 月 17 日
满意:员工和服务
不满意:住宿条件和设施
Rona
2025 年 3 月入住 1 晚
4/10 很差
roger
2025 年 3 月 1 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
First room had no vanity light, got moved. Whole place was dirty, unkept and pool and hot tub dirty and did not work.
roger
2025 年 2 月入住 1 晚
8/10 还可以
Thomas
2025 年 3 月 1 日
满意:员工和服务,清洁度
Thomas
2025 年 2 月入住 1 晚
6/10 一般
Brian,Dubuque
2025 年 2 月 22 日
Brian
2025 年 2 月入住 1 晚
4/10 很差
Claire
与家人出行
2025 年 2 月 18 日
不满意:员工和服务、服务设施、住宿条件和设施
When I checked in the staff member at the desk was not very friendly. She asked if I just had one night booked but I said I have two. She didn’t really talk much during the process either. When I went down for breakfast with my husband lots of items were not stocked. Also they were doing some renovations on the first floor so things were kind of a mess.
Claire
2025 年 2 月入住 2 晚
4/10 很差
Rebecca
商务旅客
2025 年 2 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施
Customer service/ hospitality
I booked online and paid in advance, at check in i bad to pay again even tho i showed my confirmation paid bank statement etc...after paying again 45 minutes later i carry all my stuff to 2nd floor to enter a dirty room. Lugʻ all my stuff back down stairs for diffrent roomand the tv not workcorrectly in room first night.
The breakfast eggs were not even done runny. So even a refund does not satisfy cuz i laud2 times and a redund us just giving back my second payment ....terrible experience!!
Rebecca
2025 年 2 月入住 2 晚
8/10 还可以
Donald
2025 年 2 月 12 日
满意:清洁度、员工和服务、客房舒适度
Donald
2025 年 2 月入住 3 晚
6/10 一般
Philip
商务旅客
2025 年 2 月 9 日
满意:客房舒适度,清洁度
Philip
2025 年 2 月入住 2 晚
10/10 超赞
Ann
与配偶出行
2025 年 2 月 9 日
满意:服务设施,员工和服务
Most furniture is brand new. No carpet in the hallway. Looks like it is being replaced
Ann
2025 年 2 月入住 1 晚
10/10 超赞
Katherine
2025 年 2 月 9 日
Katherine
2025 年 2 月入住 1 晚
4/10 很差
Michelle
2025 年 1 月 20 日
不满意:住宿条件和设施,清洁度
Below average stay
It was just a normal below average hotel stay. Was unknown til arrival that hotel was undergoing renovations. Flooring torn up and horrible renovation smells. Breakfast was beyond subpar. Powdered eggs and everything else was either low stock or out including the coffee. When asked about it hotel staff was more concerned about greeting, what appeared to be family members, that was just waking up for the for the day. Hotel staff unfriendly. I doubt we will stay there again.
Michelle
2025 年 1 月入住 1 晚
8/10 还可以
Fred
2025 年 1 月 8 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
I know they had some bad luck with the sprinkler system that caused a lot of damage to the hallways, but our room was nice.
Fred
2024 年 12 月入住 1 晚
10/10 超赞
grace
2025 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
great place to stay. been there 3 times and its always so clean
grace
2024 年 11 月入住 1 晚
2/10 糟糕
Thomas
与配偶出行
2024 年 12 月 31 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was rude and lack of house keeping.
Thomas
2024 年 12 月入住 1 晚
2/10 糟糕
Thomas
与配偶出行
2024 年 12 月 31 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place was dirty as well as staff that do not speak english.
Thomas
2024 年 12 月入住 1 晚
10/10 超赞
Sheridan
与家人出行
2024 年 12 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Trip to Iowa
It was a goos stay, the staff is very friendly!
Sheridan
2024 年 12 月入住 1 晚
10/10 超赞
Michele
带宠物出行, 与配偶出行
2024 年 12 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very easy to locate and park right at the hotel. Check in was easy and accommodating. I can't say much around the area as we got here after dark.