Charged my card an additional $150. Front receptionist Hung up on me when asked for an itemized receipt.
Hot springs are green with algae. Staff absolutely rude. Do not recommend unless you want to spend a 1k for a weekend to feel like you went back in the past to your first apartment.
Jessie
2025 年 5 月入住 2 晚
2/10 糟糕
David
2025 年 4 月 26 日
David
2025 年 4 月入住 1 晚
8/10 还可以
Lori
与配偶出行
2025 年 4 月 20 日
满意:服务设施,员工和服务
Loved the hot tubs & pools but that was the only part we liked. Rooms leave a lot to be desired!!!! Won't stay again until they update rooms. They offer day passes for the hot tub & pools, we will utilize that.
Lori
8/10 还可以
Benjamin
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 4 月 1 日
满意:员工和服务
Wonderful experience in an amazing town. Front desk staff were very friendly and accommodating. Breakfast staff were not, and acted often annoyed when talked to. The hot tubs were clean and great.
Benjamin
2025 年 3 月入住 2 晚
10/10 超赞
Stan,Fort Worth
商务旅客
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice room, great buffet breakfast included in my room fee.
Stan
2025 年 3 月入住 1 晚
8/10 还可以
Kent
2025 年 3 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent breakfast buffet.
Kent
2025 年 3 月入住 2 晚
10/10 超赞
Sherri
与家人出行
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Great stay !
Sherri
2025 年 3 月入住 1 晚
10/10 超赞
Sheila
2025 年 3 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
We always enjoy our stay....
Sheila
2024 年 12 月入住 1 晚
4/10 很差
真实旅客
2025 年 2 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible Stay
The honeymoon suite as all the rooms are outdated. The toilet old and stained. The tv didn’t work half the time. For the money we paid was not worth it. I wish I would of taken pictures.
真实旅客
2025 年 2 月入住 2 晚
8/10 还可以
James
与家人出行, 与配偶出行
2025 年 2 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love staying at twin peaks the whole Ouray experience is there. Breakfast is good . Private hot springs feel is comfortable. We will return again.
James
2025 年 2 月入住 1 晚
10/10 超赞
Megan
与配偶出行
2025 年 2 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My boyfriend and I absolutely loved staying at Twin Peaks over Valentines weekend. The hot springs pools are wonderful, and we enjoyed the different temperature levels. It's also very nice that they have an adults only area. The stairs and ground around the pools was very icy, but this probably can't be avoided with winter weather. The lovely staff was helpful and made us feel comfortable. The mineshaft restaurant accommodated my gluten allergy with great pizza, and the breakfast was delicious! We would highly recommend Twin Peaks for a romantic weekend away.
Megan
2025 年 2 月入住 2 晚
2/10 糟糕
Gina
2025 年 2 月 10 日
不满意:员工和服务
Gina
2025 年 1 月入住 4 晚
10/10 超赞
Nadezhda
与家人出行
2025 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful location surrounding by mountains. We stayed only one night but we definitely coming back to stay longer next time. Clean rooms, good food , super friendly people and great pool area with natural hot springs. Breakfast in the morning is excellent. It was a great choice to stay overnight
Nadezhda
2025 年 2 月入住 1 晚
6/10 一般
Sheri
2025 年 2 月 4 日
满意:住宿条件和设施,员工和服务
Sheri
2025 年 1 月入住 1 晚
10/10 超赞
C J
2025 年 2 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay in Ouray
We had a wonderful time in Ouray. The lodge is conveniently located near town and trails. You can pretty much walk everywhere…if you are a walker. The lodge is a little outdated but it was clean. The hot springs and vapor cave is nice.
C J
2025 年 1 月入住 3 晚
10/10 超赞
Chad
2025 年 1 月 28 日
Chad
2025 年 1 月入住 3 晚
6/10 一般
Shasta
与家人出行
2025 年 1 月 25 日
满意:员工和服务
My husband and I have been staying here for many years. Long before the remodel. It is a little disappointing that the rates have changed and the rooms are still very outdated and basic. For $300/night you would expect something nicer.
Shasta
2025 年 1 月入住 1 晚
10/10 超赞
Wilma,Tehachapi
与家人出行
2025 年 1 月 23 日
满意:清洁度、员工和服务、服务设施
The hot tubs are wonderful and the staff was great! The grounds were icy and snow packed so not great for my disabled sister.
Wilma
2025 年 1 月入住 2 晚
10/10 超赞
Daniell
与家人出行
2025 年 1 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Daniell
2025 年 1 月入住 2 晚
8/10 还可以
Sally
2025 年 1 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love coming here! It’s relaxing, not over crowded. The scenery is breathtaking.
Sally
2025 年 1 月入住 1 晚
8/10 还可以
Mandy
与家人出行
2025 年 1 月 14 日
满意:员工和服务、住宿条件和设施、客房舒适度
Great hotsprings, rooms ok...
The hotsprings on property are AMAZING. They are in great condition, the locker/changing rooms are top notch with heated floors! We so appreciated that they were open from 8-10.
The breakfast was good.
The room was ok. There was mold on the bathroom cieling. the sheet came off the mattress and exposed a really dirty matress. There was no rug when you first come in and we had just walked through 6+inches of snow, so we had snow all over the carpet by the door. I can't imagine the mold growing under that entry.way carpet.
Just rip out the carpet and put in laminate flooring. It's easier to clean up weather.
Plain white bedding and clean matresses would be a nice upgrade. Not sure if I would stay here again due to the room.
Mandy
2025 年 1 月入住 1 晚
8/10 还可以
John
与家人出行
2025 年 1 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A most enjoyable place in Ouray!
Wonderful place. Enjoyed the Hot Pools immensely. so soothing, so many choices. The location is quiet and ideally located with a wonderful environmental mountainous setting. Food was very good.
We plan on returning for more exciting experiences.