Staff was fantastic!!! Very helpful, friendly, organized, etc.
Moises
2025 年 4 月入住 3 晚
8/10
Nel complesso una buona struttura, pulita, comoda e centrale. Ci sono piccole cose che andrebbero riviste. Reception aperto 24/24h e … super efficiente!
Antonella
2025 年 4 月入住 5 晚
10/10
Nancy
2025 年 4 月入住 3 晚
10/10
Perfetto per visitare oviedo
nicola
2025 年 4 月入住 1 晚
10/10
.
Daniel F. C.
2025 年 3 月入住 8 晚
10/10
Great Hotel in Oviedo.
Norman
2025 年 3 月入住 4 晚
10/10
Walking distance from everything. Very nice hotel
Sebastian
2025 年 3 月入住 2 晚
10/10
Very nice hotel.
Clarissa
2025 年 3 月入住 3 晚
2/10
After paying 17 E a day for parking I returned and found damage from the car next to me !!
Darren
2025 年 2 月入住 2 晚
8/10
Algunos muebles del vestíbulo necesitan mantenimiento
JAIME
2025 年 2 月入住 2 晚
10/10
Totalmente satifactoria.
真实旅客
2025 年 2 月入住 2 晚
8/10
Victoria Laura
2025 年 1 月入住 1 晚
10/10
Servicio excelentes
LAURA
2025 年 1 月入住 2 晚
6/10
A 5 star is a category hotels must earn with great facilities and remarkably excellent customer service and attention to every detail. Unfortunately, Barcelo Oviedo Cervantes lacks what it takes to deserve a 5 star.
We had to wait 10 minutes for someone to show at the bar (the only one at the hotel) to take our order. The food came back to us cold. The alarm started to sound one night at around midnight; it woke up everybody, and the loud sound did not stop for about 20 minutes. No explanation given. Nothing of that sort. At reception, the courtesy water station with cold water infused with mint lacked glasses. Not once, but twice. The breakfast was good, but not good enough for a 5 star hotel. Our superior room was good.
What we most regret is the lack of friendliness and courtesy of a staff virtually uninterested in making a good impression. On the contrary. The reality is that something is off with Barcelo Oviedo Cervantes. The amazing kindness of the people of Oviedo we that we encountered and enjoyed every day was completely absent from the staff of this hotel.
It is unfortunate. Our experience at other Barcelo hotels (in Istanbul, for instance) was remarkably superior.
As said, Barcelo Oviedo Cervantes is more like a well appointed 3 star hotel with a staff that does not live the meaning of hospitality.
We will not come back to this hotel. To Oviedo? Of course!
Jose
2025 年 1 月入住 2 晚
10/10
Es un lugar muy acogedor y me gusto su decoracion asi como las habitaciones. y tiene muchos huespedes y vida! La fachada es muy bonita y la atencion del personal es excelente. Delicioso desayuno..Ubicacion excelente , muchos restaurants y tiendas cerca.
Maria
2025 年 1 月入住 2 晚
10/10
La gran diferencia de este hotel es su personal: atento, eficiente y siempre de buen humor. Una estrella dorada en la frente a Isa, en particular.
Ricardo
2024 年 12 月入住 4 晚
8/10
Excelente hotel
Alfonso
10/10
Enrique
2024 年 11 月入住 3 晚
8/10
Reza
2024 年 10 月入住 1 晚
10/10
I love the location, the staff, and great breakfast even the restaurant the food was amazing
Ana
2024 年 10 月入住 3 晚
10/10
Excellent property, located in a quiet neighborhood wherebyou can find delicious restaurants/bars, stores, anything you may need. Rooms very good and beds are very comfortable