The front desk associate, Imani, was extremely professional, courteous, and helpful. It was a real pleasure for coming from being on the Silver Comet/Chief Ladiga trail to checkin at the Hampton Inn. She definitely made me feel at home.
To upper corporate management, please recognize the outstanding quality of service that Imani provides to your team. It’s only because of good folks like her that make me want to come back.
Chris
2025 年 4 月入住 1 晚
10/10 超赞
Tim
与家人出行, 商务旅客
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy check-in and very quick!!
Tim
2025 年 4 月入住 2 晚
10/10 超赞
Carl
商务旅客
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everyone here went above and beyond to make our stay the most comfortable and relaxing stay! Alison and Deb were extremely helpful! 100 percent would come back!
Carl
2025 年 4 月入住 1 晚
10/10 超赞
Sherry
与家人出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Employee at front desk was awesome! Friendly, helpful, and a pleasure to deal with! Thanks!
Sherry
2025 年 3 月入住 1 晚
10/10 超赞
Ray
与家人出行
2025 年 3 月 3 日
满意:住宿条件和设施,员工和服务
Very nice property. But all hotel prices are now ridiculously high
Ray
2025 年 3 月入住 1 晚
10/10 超赞
Jeffrey
2025 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jeffrey
2025 年 2 月入住 2 晚
6/10 一般
Margo
商务旅客
2025 年 2 月 4 日
满意:员工和服务,清洁度
不满意:客房舒适度
Usually great but this time no hot water.
Everything was great until I found out an hour before check out that there was not hot water. As such, I paid full price for a room where I could not take a hot shower. Due to time constraints, I could not change rooms. However, when I let the gal working the front desk know, upon check-out - there was a group of ladies in the lobby that overheard my conversation - they too were without water.
Margo
2025 年 1 月入住 1 晚
6/10 一般
Anna,PALATINE
2025 年 1 月 29 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Anna
2025 年 1 月入住 3 晚
10/10 超赞
LaShondra
2025 年 1 月 26 日
满意:清洁度
LaShondra
2025 年 1 月入住 1 晚
8/10 还可以
Terri
与配偶出行
2025 年 1 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Breakfast was AMAZING!
Terri
2025 年 1 月入住 1 晚
10/10 超赞
Wayne
2025 年 1 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Wayne
2024 年 11 月入住 2 晚
10/10 超赞
Gretchen
2025 年 1 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
All around great. Exactly what I wanted at the time.
Gretchen
2025 年 1 月入住 2 晚
6/10 一般
Shanna
2025 年 1 月 20 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
This property is having water issues, no hot water, guests had to be shuffled to other rooms to shower, if the room does have hot water, it is barely warm. There was hair all over the shower wall from the previous guest and hair on the bathroom floor. The staff was sweet.
Shanna
2025 年 1 月入住 3 晚
4/10 很差
Catrece
2025 年 1 月 19 日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
The hot water didn’t work after 12am thru checkout time I left early because of loud noises coming from the outside of my room. Excellent customer service though but I will not book here again!
Catrece
2025 年 1 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2025 年 1 月 4 日
满意:员工和服务,清洁度
Great service
The best things about the location was the service and breakfast. Chloe was great!!!
真实旅客
2024 年 12 月入住 4 晚
10/10 超赞
Jesse
2025 年 1 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff had excellent manners and was very helpful. A young lady was at the front desk named Kira(sorry if I spelled it wrong) but she was the most amazing person.
Jesse
2024 年 12 月入住 1 晚
10/10 超赞
Flint
与家人出行
2024 年 12 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay
Everything was truly great and was a fantastic stay but for one thing, the water temperature in the shower and sink. Management said this is being addressed in the up coming renovatations.
Flint
2024 年 12 月入住 6 晚
2/10 糟糕
Jusue
与家人出行
2024 年 12 月 28 日
They deposit my credit card three times
Jusue
2024 年 12 月入住 2 晚
4/10 很差
Jusue
与家人出行
2024 年 12 月 28 日
不满意:清洁度、员工和服务、住宿条件和设施
No good at this time because my shower was not good
Jusue
2024 年 12 月入住 1 晚
4/10 很差
Tia
商务旅客
2024 年 12 月 22 日
满意:员工和服务、住宿条件和设施、客房舒适度
不满意:清洁度
Pooh linen
Bed sheets and pillows smelled of pooh. I believe it was a situation where a guest had a major acct, and they tried to salvage the linen. Unfortunately, I wasn't ready for bed until almost midnight, so I had to address this pretty late.
They didn't have any extra pillows but I was given extra cases and a couple of sheets .
Upon further inspection, the comforter also smelled of pooh. At that point, and a second trip downstairs, I didn't want anything to do with that bed. I was hoping to be offered to move but ended up requesting to be moved.
I was moved with no problems and the new room was up to par.
Tia
2024 年 12 月入住 1 晚
4/10 很差
Dianne
2024 年 12 月 4 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The hotel had no hot water; the bathroom in my first room was dirty; I was moved to another room and the heat didn't work; I was moved to another room that had hair on the floor and dirty light switches.