Great service and amazing food at their restaurant.
David
2025 年 4 月入住 1 晚
10/10 超赞
Thomas
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alles super
Thomas
2025 年 4 月入住 4 晚
10/10 超赞
Claudio
2025 年 3 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Very good
Claudio
2025 年 3 月入住 2 晚
6/10 一般
Stephanie
2025 年 2 月 24 日
满意:服务设施,清洁度
不满意:住宿条件和设施
Ich muss sagen das ich enttäuscht war bei einem Hotel, das sich als Luxus Hotel bezeichnet.
Ich hab ein Superior Zimmer gebucht, was im Bereich der Fenster voll war mit weißem und grünen Schimmel. Die Wände waren vollständig durchnässt.
Solche Zimmer zu haben ist die eine Sache, aber tatsächlich dort Gäste quartieren zu wollen ist unverschämt und gesundheitsschädlich. Der Schimmel war so stark ausgeprägt, dass das Hotel sicher davon wusste.
Positiv war, dass ich ohne große Probleme ein neues Zimmer bekommen habe. Für ein Luxus Hotel bin ich trotzdem etwas verwundert.
Stephanie
10/10 超赞
SIDNEY
团体旅客
2024 年 12 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
SIDNEY
2024 年 10 月入住 1 晚
10/10 超赞
Silvia
商务旅客
2024 年 12 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Silvia
2024 年 12 月入住 1 晚
8/10 还可以
Emma
与配偶出行
2024 年 12 月 10 日
满意:员工和服务、服务设施、住宿条件和设施
Room and surrounding hallways had a foul smell, after raising it with reception they cleaned the room again only to mask the foul smell with air freshener
Emma
2024 年 12 月入住 1 晚
10/10 超赞
Nicoletta
2024 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Nicoletta
2024 年 11 月入住 3 晚
10/10 超赞
laura
团体旅客
2024 年 12 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfetto !
Tutto perfetto! Grazie
laura
2024 年 11 月入住 1 晚
2/10 糟糕
Sharanjit
与家人出行
2024 年 11 月 29 日
不满意:员工和服务、服务设施、住宿条件和设施
The staff were rude and very unhelpful. We were given a room near the entrance of the hotel which at late night got very noisy.
Sharanjit
2024 年 10 月入住 3 晚
8/10 还可以
Renata
2024 年 11 月 20 日
Renata
2024 年 11 月入住 1 晚
6/10 一般
Nicola
与家人出行
2024 年 10 月 27 日
满意:清洁度、住宿条件和设施、客房舒适度
Ottimo hotel che non abbiamo però potuto sfruttare pienamente visto il cattivo tempo e il breve tempo. La nostra camera classic era piuttosto piccola e un po' rumorosa visto la vicinanza alla strada. L'unica pecca di nota è non aver potuto usufruire della piscina interna in quanto il PH non era giusto. Sarebbe stato opportuno avvertire in tempo in quanto era per noi molto importante.
Nicola
2024 年 10 月入住 1 晚
10/10 超赞
alberto
2024 年 10 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Servizio e pulizia impeccabile
alberto
2024 年 10 月入住 1 晚
8/10 还可以
Kjell Haakon
商务旅客
2024 年 10 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kjell Haakon
2024 年 10 月入住 3 晚
10/10 超赞
SIDNEY
团体旅客
2024 年 10 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Uma surpresa positiva , iria só pernoitar e acrescentei mais uma diária para curtir hotel e o lago. Tudo muito bom.
SIDNEY
2024 年 10 月入住 1 晚
10/10 超赞
frank
与家人出行
2024 年 9 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Five star experiences. Arguably the nicest property I’ve ever stayed at. Highly recommended.
frank
2024 年 9 月入住 2 晚
10/10 超赞
Jennifer
2024 年 9 月 6 日
Jennifer
2024 年 8 月入住 3 晚
10/10 超赞
eveline
2024 年 8 月 12 日
eveline
2024 年 8 月入住 4 晚
10/10 超赞
Ana
2024 年 7 月 16 日
Ana
2024 年 7 月入住 1 晚
10/10 超赞
Rodrigo
与家人出行
2024 年 7 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent property. Nice staff.
The gym was OK
Rodrigo
2024 年 6 月入住 2 晚
10/10 超赞
F
2024 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely hotel, with amazing view and Spa.
This is a lovely hotel located on the edge of the lake.
Ideal stay for a few days, slightly remote so would recommend a car if staying more than 2.
Staff were excellent and one of the best hotel breakfasts we have had in a while!
Spa is amazing and very relaxing - well worth booking a slot to use this
We had an issue or two with our room, but was instantly resolved
Would recommend. Pricing is aligned to level of service and stay.
F
2024 年 6 月入住 3 晚
10/10 超赞
F
2024 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely hotel, with amazing view and Spa
This is a lovely hotel located on the edge of the lake.
Ideal stay for a few days, slightly remote so would recommend a car if staying more than 2.
Staff were excellent and one of the best hotel breakfasts we have had in a while.
Spa is amazing and very relaxing - well worth booking a slot to use this
We had an issue or two with our room, but was instantly resolved
F
2024 年 6 月入住 3 晚
10/10 超赞
Jeffery
2024 年 6 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Liked it so much we went back.
The staff was very attentive and friendly. At check in they insisted on taking our bags to our room and escorted us to go over the amenities and answer questions.
The grounds were beautiful and peaceful. We particularly liked the pool and sculptures around the landscape.we also liked that they are right on the lake but separated from the public walk.
Our favorite part of the experience was our waiter Michael. He made the experience very special. We liked everything so much that we returned 3 nights later on our way back to Milan. We had our best night there with Michael as our waiter again.
We have shared the experience with our friends and family. We can’t say enough good things about our experience at the resort.
Jeffery
2024 年 6 月入住 1 晚
2/10 糟糕
真实旅客
2024 年 6 月 13 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Ok hotel but not five star quality
This was a nice hotel, but not five-star quality. Restaurant service was very slow for dinner, wine did not arrive in time, getting a bill was almost impossible. There was no service, towels or drinks available at the outdoor pool by 5pm. The jacuzzi in the indoor spa was not working properly. Staff was not as attentive as they should at this price range. However, location was nice by the lakeside, boats to Sirmione leave by the hotel, and the rooms are nice and clean
真实旅客
2024 年 6 月入住 2 晚
10/10 超赞
Leo,London
2024 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel right on the lake. You must try the Rivale restaurant