I had stayed at this property two nights before I returned for this stay since it is a good halfway point between my home in Wisconsin and where my daughter goes to college in Alabama. My stay earlier in the week in a room on the second floor went smoothly. I slept well because the property was quiet and the bed was very comfortable. I left a very positive review about that stay.
Last night’s stay did not go as well. We stayed in a room on the third floor. The toilet barely flushed. It took many minutes for the toilet bowl to clear (to be clear I’m talking about liquid here, not solids). I called the front desk this morning to request assistance. The housekeeping manager came to our room and tried to replace the toilet handle. She did not have a new part available. She tried swapping out a different used part but it did not work. We were left with a toilet without a handle which meant it was completely out of order. Today is Saturday so the maintenance guy was on call. I was promised the toilet would be repaired in an hour when he would bring and install a new part. Meanwhile, the housekeeping manager brought me a key card for a room down the hall so we at least had a toilet to use this morning. Unfortunately, the toilet in that room did not work any better! The toilet in our room was not repaired before we checked out.
I know this is not the fault of the staff. They really tried to help us out this morning! But, it underscored how this property needs to be updated.
Debra
2025 年 5 月入住 1 晚
10/10
Had a nice stay.
Robert
2025 年 5 月入住 1 晚
10/10
Clean, quiet hotel just off of the highway. Easy to get to. Small store in hotel with snacks and frozen foods saves me from ordering a pizza or DoorDash at 9:45 pm after a long day of driving. Thanks for having Lean Cuisine available to purchase at a normal price.
Debra
2025 年 4 月入住 1 晚
10/10
Clean and nice. Friendly front desk staff.
Eric
2025 年 4 月入住 1 晚
8/10
Jacqueline
2025 年 4 月入住 1 晚
10/10
My disappointment was when we arrived they said they showed the reservation but they were full! They did not understand how Expedia accepted a reservation when they were full! Online it said they had 7 available. Something is wrong with the booking process!
Ron
2025 年 4 月入住 1 晚
10/10
Have stayed here twice. Clean, friendly staff, decent breakfast, comfortable bed. Check out Rafferty's close by for great food and drink.
Lisa
2025 年 4 月入住 1 晚
10/10
Nice hotel
Monica
2025 年 4 月入住 1 晚
8/10
It's close to everything. Shopping and restaurants. Staff was very nice our room was clean and quiet.
Gail
2025 年 3 月入住 2 晚
10/10
Making our way to Florida. This was a great stop on our way South.
Danielle
2025 年 3 月入住 1 晚
10/10
Very friendly staff and excellent breakfast
Kathryn
2025 年 3 月入住 1 晚
10/10
We always stay there on our way to Nashville or Florida twice a year at least. Always wonderful!
Carol
2025 年 2 月入住 1 晚
10/10
Check in person was great!
Matt
2025 年 3 月入住 1 晚
10/10
We need to stay in a hotel when we lost water at our home (30 miles away in the countrysides). On short notice, I booked this place and couldn't have been more pleased. I stay in a lot of hotels every year, and this was definitely tops. Very pleased with room comfort, convenience, and cleanliness. Breakfast fast was great--much better than most places.
Diana
2025 年 3 月入住 1 晚
10/10
Pam
2025 年 3 月入住 1 晚
10/10
Quick stay but it was a good one
jenny
2025 年 3 月入住 1 晚
10/10
Everyone at the hotel was very nice and friendly. The place was clean. There were a lot of options for breakfast. The fresh baked cookies in the evening were a nice touch.
Laura
2025 年 3 月入住 1 晚
10/10
Everything was great.
Harry
2025 年 3 月入住 1 晚
10/10
A last minute reservation and we were not disappointed. The chocolate hip cookies at 8pm is a nice touch.
June
2025 年 3 月入住 1 晚
8/10
Check-in was a breeze. The staff was very nice. Found a luggage cart no problem. They have used room deodorizer in the room which is overpowering and the carpet smells and appears to not have been cleaned in a while. This hotel has not been updated recently. The rooms are dark and dated.
Susan
2025 年 3 月入住 1 晚
10/10
This property is adjacent to a handful of restaurants such as Rafferty's. The hotel desk staff is friendly and helpful, and the lobby, hallways, and rooms are fresh and updated. The king bed is comfortably firm, and the shower has double showerheads!
Teman
2025 年 3 月入住 1 晚
10/10
Clean, accommodating, comfortable, great breakfast and loved fresh baked cookies offered in the evening