First of all, there's no restaurant as posted. It's closed during the "season" but we were there in late February and if that isn't the season to come to Arizona from the midwest, I don't know what is. Then it gets worse, the "balcony" room has nothing to do with Lake Powell....it's actually just a 2nd floor opening over the parking lot. And by 2nd floor, I mean the top floor becuase this hotel has no elevator or any other way to be remotely accessible. Last but defintely most important, they use a ROBOT to check-in. Not a human....an actual virtual/zoom kiosk. I walked out when the robot kiosk person asked the guy in front of me to give his credit card number for a deposit....out loud in front of the line behind him. You gotta be kidding me....tear this place down or invest in people, not robots.