Rug in room was not very clean or well vacuumed. I was allergic to something in the shower. Made me sneeze repeatedly everytime I showered. Light was burned out in the area outside bathroom by closet door.
barbara
2025 年 5 月入住 4 晚
10/10 超赞
Otoniel Cruz
2025 年 5 月 20 日
Good
Otoniel Cruz
2025 年 5 月入住 2 晚
6/10 一般
Milagros
与家人出行
2025 年 5 月 19 日
满意:住宿条件和设施,服务设施
不满意:员工和服务
There was an item missing from my room
Milagros
2025 年 5 月入住 2 晚
10/10 超赞
Michael,Cuyahoga Falls
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice venue, clean, accessible to stores, restaurants, beach
Michael
2025 年 5 月入住 2 晚
10/10 超赞
luisa
2025 年 5 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Amazing place to stay
luisa
2025 年 4 月入住 3 晚
10/10 超赞
Joshua
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The atrium was beautiful; looked like a rainforest with the waterfall, all the plants, and the bridge. Gym had a pelaton. The elevators were pretty to stare at. I loved the jacuzzi because the bubbles were strong and relaxing. Breakfast was great and included and the coffee was delicious!
Joshua
2025 年 5 月入住 4 晚
8/10 还可以
Jordan
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just unfortunate have to pay an additional 25$ a night for parking besides that nice and clean hotel
Jordan
2025 年 5 月入住 2 晚
2/10 糟糕
Kristin
2025 年 5 月 8 日
不满意:清洁度
The house keeping was horrible. I saw a roach and a lot of food crumbs.
Kristin
2025 年 5 月入住 3 晚
8/10 还可以
Tommy
带宠物出行, 与配偶出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful lobby, but carpet needs replaced.
Tommy
2025 年 5 月入住 1 晚
10/10 超赞
Al
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Super clean
Al
2025 年 5 月入住 2 晚
10/10 超赞
Elizabeth
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location! Older building but very well kept. Friendly staff, happy hour specials, and delicious breakfast! I will stay again.
Elizabeth
2025 年 4 月入住 1 晚
6/10 一般
Ralf
与配偶出行
2025 年 4 月 29 日
Sehr geehrte Damen und Herren,
Wir haben dieses Hotel mit Expedia gebucht. Wir sind dann am Abend zur Rezeption gegangen und es war kein Zimmer in dem Hotel frei.
Wir haben das Hotel nicht genutzt. Wir haben aber vorher beim buchen über Expedia bezahlt. Ich bitte um Gutschrift des Betrages und nehme Ihre Information und Bestätigung ob sie den Betrag gutgeschrieben haben.
Vielen Dank,
Mit freundlichen Grüßen, Ralf Fontanelle
Ralf
2025 年 4 月入住 1 晚
6/10 一般
Chad,Astoria
2025 年 4 月 29 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The hotel looks nice for sure. The room was a great size and looked really nice too. The breakfast buffet could be better with their main theme on egg omelets. Upstairs on the 2nd fl. The chairs had crumbs and/or dirt on them. The staff needs to work more on their diligence. 1st off. When checking in. In which my stay was the 10th - 17th. The gentleman I spoke with ask me if I have any guest and if I have a car. I stated yes because my company with me at the time drove me there and parked in the lot. The concierge didnt explain to me anything about overnight parking. I also did not like how he just bluntly stated "Enter your card for $150 in case of incidentals." I figure that is a policy that should be explained rather than just told. The bar tender guy, literally took around 10 minutes to charge my card when I gave it to him. I didn't take a single sip, and I watched him wondering what is the hold up. A few days later I went back to the bar, it was him again and again it took him a while to charge my card. This time it took around 5 minutes. I assumed he was a new employee. I Checked out on the 17th. I gave the employee my room card and tell him Im checking him. He says " Your good bro". About an hour later. I have a funny feeling. I checked my bank statement. Im charged approximately $250 - $300 from the hotel on the 16th. I called to inquire, the lady I spoke with stated that I was still checked in in their system and will fix it. I requested a receipt via email that n
Chad
2025 年 4 月入住 7 晚
10/10 超赞
Joshua
与家人及幼儿出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
loved the stay
Joshua
2025 年 4 月入住 2 晚
6/10 一般
Giovana
与家人及幼儿出行, 与家人出行
2025 年 4 月 28 日
满意:住宿条件和设施
不满意:员工和服务
We checked in and our type of room reserved (2 double beds) was sold out. We were given a king and had to request a pull out bed and thankfully not charged for it. The hotel was understaffed.
Giovana
2025 年 4 月入住 1 晚
2/10 糟糕
Jennifer
2025 年 4 月 27 日
Jennifer
2025 年 4 月入住 1 晚
10/10 超赞
Stephanie
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
10/10 bring the swans back
Stephanie
2025 年 4 月入住 1 晚
10/10 超赞
James
与配偶出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施
An older property which has been refurbished for the most part in keeping with the original structure that can’t be disguised for the age of the building
Food selection and quality was excellent and Eddie the bartender was very helpful and cheerful
The negatives, as typical with most hotels these days is the bed duvet/comforter being so hot and the continual pull the cover back and forth to cool down.
Bathtub is smooth and slippery - hotel should offer bathtub non slip mat to put in the tub.
NO Room Safe !
James
2025 年 4 月入住 1 晚
8/10 还可以
Karen
与配偶出行
2025 年 4 月 20 日
满意:服务设施
The hallways and our suite had a strange smell.
Karen
2025 年 4 月入住 1 晚
8/10 还可以
Arun,Libertyville
2025 年 4 月 16 日
满意:员工和服务,清洁度
.
Arun
2025 年 4 月入住 2 晚
6/10 一般
Olivia
商务旅客
2025 年 4 月 14 日
满意:员工和服务
不满意:服务设施
Ok hotel. Could be better.
Olivia
2025 年 4 月入住 4 晚
6/10 一般
Robert
2025 年 4 月 9 日
不满意:服务设施
Very outdated. The bar was awful with very few options. Pool was dirty.
Robert
2025 年 3 月入住 6 晚
2/10 糟糕
Alyssa
与家人出行
2025 年 4 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They allowed me to book, without having any rooms available . I booked as I had an emergency and needed a place to stay for the night. Expedia won’t give me a refund either.
Alyssa
2025 年 4 月入住 1 晚
2/10 糟糕
Theresa
与家人出行
2025 年 4 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Horrible parking in a garage up ramp and then stairs with your luggage only to find that Expedia oversold the room and still has it on their website. Please refund the $$$