The bathroom was dirty, the safe was broken, and the shower had not water pressure. elevator doors were scratched, hotel needed maintenance.
Emily
2025 年 2 月入住 3 晚
10/10 超赞
Peter E
2025年02月24日
满意:清洁度、员工和服务、住宿条件和设施
Tideline is a little hidden gem amongst the pomp and panache of Palm Beach County. A relaxing vacation amongst the Palms on the beautiful beach and it has something for all walks of life or simply the therapy of a walk on the beach! Staff and crew welcoming, human, and accommodating! Definite add for your romantic getaway list!
Peter E
2025 年 2 月入住 6 晚
10/10 超赞
Robert
与配偶出行
2025年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location.
Robert
2025 年 2 月入住 6 晚
10/10 超赞
charles
2025年02月19日
Beautiful place
charles
2025 年 2 月入住 3 晚
10/10 超赞
Carol
2025年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So close to where I used to live in Palm Beach. Fabulous water view
I’ve been here many times before and renovation is beautiful
Carol
2025 年 2 月入住 1 晚
4/10 很差
Mary
2025年02月17日
不满意:住宿条件和设施,清洁度
Awesome location and that is all that is good about it
Mary
2025 年 2 月入住 4 晚
6/10 一般
Andrea
带宠物出行, 与配偶出行
2025年02月16日
不满意:清洁度
Really, really want to give the staff credit- they are trying their best. It’s clear that management is not supporting the front of the house to the point they are able to deliver 5-star service. The Tideline is woefully understaffed. Our room was not cleaned twice in a week-long stay; calls to room service went unanswered, maintenance requests needed second requests. It’s a great location and it’s ideal for families. Might not be the best choice if you’re expecting a truly luxe experience (rooms with connecting doors offer no privacy- you can hear complete conversations) but views are lovely as is the beach. Staff do try to help and all seem to want to make your stay as pleasant as possible. Our room was clean, nice linens, nice selection of mini bar options. With stronger oversight and guidance, Tideline could deliver a more memorable experience.
Andrea
2025 年 2 月入住 7 晚
10/10 超赞
Lawrence
与配偶出行
2025年02月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Boutique hotel on the beach . Valet parking is unnecessary . Spa was Na on Sunday and. Closed in Monday and Tuesday
Lawrence
2025 年 2 月入住 2 晚
10/10 超赞
Amy
商务旅客
2025年02月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you to Caress who made our stay exceptional!!
Amy
2025 年 2 月入住 3 晚
10/10 超赞
Mary
与配偶出行
2025年02月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a phenomenal stay at the Tideline! My partner and I had to book a last-minute accommodation as another nearby hotel canceled our reservation. Tideline stepped up and accommodated us right away, making sure we had everything we needed after a long day of travel down the east coast. The manager was wonderful in making sure we were comfortable, felt welcomed, and able to enjoy our time in Palm Beach in spite of the unexpected problem/cancelation at our previous hotel. The staff seemed to really take pride in knowing the guests and ensuring everyone's needs and names were known. We had a fabulous dinner at the restaurant and enjoyed drinks outside in the cabana before taking a walk out onto the beach via their private beach access. Everything was pristine and the service we received was full of care. Thank you, Tideline, for accommodating our last-minute reservation needs and providing a top-notch experience! I'll definitely be back for a longer stay...and another great visit to your spa!
Mary
2025 年 2 月入住 1 晚
10/10 超赞
Claudia
2025年02月10日
Claudia
2025 年 2 月入住 1 晚
10/10 超赞
Tammy
2025年02月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Frank, the bartender at Mizu, provided phenomenal service. All food is made to order so zero worries regarding food allergies. The ceviche is the best I’ve ever had. The hotel was recently remodeled. It’s bright, airy and expertly appointed. Already looking forward to a return visit.
Tammy
2025 年 2 月入住 2 晚
10/10 超赞
Rita
2025年02月5日
Rita
2025 年 2 月入住 2 晚
10/10 超赞
darryl
2025年02月5日
darryl
2025 年 1 月入住 6 晚
10/10 超赞
Mark
2025年01月15日
满意:清洁度
Mark
2025 年 1 月入住 3 晚
4/10 很差
Christina
2025年01月7日
不满意:住宿条件和设施,员工和服务
Hotel is so poorly staffed with minimal help.
On-site manager is unprofessional and mishandles concerns of guests.
It is also not as up-to-date as photos showcase.