The staff was amazing the pool wasn’t to clean but by morning they cleaned it breakfast was good and the staff was amazing.
Betty
2025 年 5 月入住 1 晚
8/10 还可以
Earlene
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施
The property was basically wonderful. We did have some problems with the refridgerator. keep freezing my stuff, It started freezing on day 2 and was still nor resolved when we left on day 5.
Earlene
2025 年 5 月入住 5 晚
6/10 一般
Jeff,Mesa
2025 年 5 月 16 日
满意:清洁度、服务设施、住宿条件和设施
Limited food options and only one server for everyone. No room service and super slow food service.
Jeff
2025 年 5 月入住 2 晚
8/10 还可以
Michael
与配偶出行
2025 年 5 月 16 日
满意:员工和服务、服务设施、住宿条件和设施
The room was not cleaned three of the four days.
Had to ask for towels twice. Once the room was cleaned, the garbages were not emptied, leaving a stink under the sink so I had to take the garbage out.
Bar and restaurant staff was excellent.
Michael
2025 年 4 月入住 5 晚
8/10 还可以
HOANG,Troy
与家人及幼儿出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I got a very clean and roomy suite. Bathroom was spotless and spacious. The hotel provides awesome complimentary breakfast! Nice pool with 2 hot tubs. Only one downside was the AC in the room. We had changed temperature to the lowest possible (69 degree) with high fan and still got sweaty at night.
HOANG
2025 年 5 月入住 1 晚
10/10 超赞
Nadeen
2025 年 5 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Good
Nadeen
2025 年 4 月入住 1 晚
10/10 超赞
Nadeen
与家人出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed our stay in Palm Springs
Nadeen
2025 年 4 月入住 2 晚
6/10 一般
Katherine
2025 年 5 月 6 日
满意:员工和服务
不满意:住宿条件和设施
W
Katherine
2025 年 5 月入住 2 晚
10/10 超赞
Mark
与配偶出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was exceptionally great. Free breakfast was awesome.
Mark
2025 年 5 月入住 3 晚
10/10 超赞
William
2025 年 4 月 30 日
William
2025 年 4 月入住 2 晚
10/10 超赞
Taylor
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful
Taylor
2025 年 4 月入住 3 晚
8/10 还可以
Roger
与配偶出行
2025 年 4 月 26 日
满意:住宿条件和设施,清洁度
Staff at desk needs to have a better idea of what to do around the area and provide options to enjoy the Palm Springs area.
Roger
2025 年 4 月入住 5 晚
10/10 超赞
Werner
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Werner
2025 年 4 月入住 1 晚
10/10 超赞
Monica
与家人出行, 团体旅客
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay def will return
Monica
2025 年 4 月入住 2 晚
10/10 超赞
karla
团体旅客
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent beautiful property, the view of the mountains is stunning. The rooms are spacious and clean. Staff are excellent and friendly. We stayed over the Coachella weekend 2. It was a great hotel to stay, convenient, clean, safe and overall the facilities were great.
karla
2025 年 4 月入住 3 晚
4/10 很差
Khristine
2025 年 4 月 15 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Khristine
2025 年 4 月入住 4 晚
4/10 很差
Douglas
2025 年 4 月 10 日
不满意:住宿条件和设施,员工和服务
Our initial room had a toilet that was plogged. Since this was at 10PM they did not have maintenance to address the issue so we moved to another room. The a/c in this room was very load and vibrated the entire room and bed. The following day maintenance corrected the problem. When I shared this with a manager via text she said qe would receive a credit upon checking out. When we checked out we were told that since we booked with a third party (Expedia) that we would have to deal with Expedia for a credit. I asked since you have our CC on file why can't you apply a credit there. They said NO. This used to be one of my go to properties in Palm Springs. No longer
Douglas
2025 年 4 月入住 2 晚
10/10 超赞
Yanli
团体旅客
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and nice
Yanli
2025 年 3 月入住 1 晚
8/10 还可以
Dereck
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
I like the room didn’t like the balcony of the room