This hotel is not a four stars hotel, it was loud all night with people coming and going and talking extremely loud. The room was barely clean, very small and decor was poor. The rooms aren’t attractive and comfortable. It is extremely overpriced in my opinion and we won’t go back. Such a disappointment. First time I have been that disappointed when booking on Expedia
sophie
2025 年 2 月入住 1 晚
4/10 很差
noah
2025年02月20日
不满意:住宿条件和设施,员工和服务
noah
2025 年 2 月入住 3 晚
10/10 超赞
Parastoo
2025年02月3日
满意:清洁度
Parastoo
2025 年 1 月入住 1 晚
6/10 一般
Stephen
2025年02月2日
Staff was friendly. TV did not work. Required Apple TV log-in that was not provided. Not accessible.
Stephen
2025 年 1 月入住 1 晚
10/10 超赞
Vinnie
2025年02月1日
满意:清洁度、员工和服务、住宿条件和设施
.
Vinnie
2025 年 1 月入住 1 晚
6/10 一般
Tasia
2025年01月29日
Tasia
2025 年 1 月入住 3 晚
10/10 超赞
Nilce
与家人出行
2025年01月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very clean hotel, very communicative people
Nilce
2025 年 1 月入住 1 晚
6/10 一般
Eileen
与配偶出行
2025年01月26日
满意:住宿条件和设施,清洁度
It’s definitely a nice and clean place. When you first walk in there is no reception area. The staff sit around the couch and check you in to make a different environment feeling They want you to feel like you are coming home not to a hotel. As the general manager said. Me personally being a shy person I wasn’t too fond of that. It was all eyes on me didn’t feel professional. As far as staff, you hardly saw staff throughout the day. I only saw them when you checked in and a random person walking by the pool. There’s no phone in the rooms so there is no room service . I gave the hotel a three because there is no gift shop in the hotel. There is no little store in the hotel if you need medication a little snack or something to drink. They do have a bar but I’m not a drinker. You do get complementary coffee from a certain time in the morning, but no breakfast unless you pay for it. Other than that it’s clean but for the price I feel like we should have more options. I do like that. It’s close to the shopping area. Most important thing is that it’s a clean room and things were not outdated. And lastly, they do except doggies so that is always a plus.
Eileen
2025 年 1 月入住 1 晚
10/10 超赞
Kayla Joleen
与配偶出行
2025年01月20日
满意:清洁度、员工和服务、住宿条件和设施
Loved my stay at Royal Sun. All of the staff were incredible and so friendly, the design and decor were gorgeous, and the food was great! Loved the pool area and the view of the mountains was incredible!
Kayla Joleen
2025 年 1 月入住 2 晚
10/10 超赞
George
商务旅客
2025年01月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to convention centre
George
2025 年 1 月入住 4 晚
10/10 超赞
Nikolaos
与家人出行
2025年01月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great short stay at the Royal Sun. Super convenient for exploring the town and surrounding area and the staff was very helpful.
Nikolaos
2025 年 1 月入住 2 晚
10/10 超赞
Eanna
2025年01月13日
Eanna
2025 年 1 月入住 1 晚
10/10 超赞
Daniel
2025年01月11日
满意:清洁度、员工和服务、住宿条件和设施
Daniel
2025 年 1 月入住 1 晚
4/10 很差
Kate
2025年01月11日
Kate
2025 年 1 月入住 1 晚
10/10 超赞
Yahaira
2025年01月10日
满意:清洁度、员工和服务、住宿条件和设施
I loved the outdoor space in this hotel. Not just the pool but plenty of lounging areas.
Yahaira
2025 年 1 月入住 3 晚
10/10 超赞
Jacqueline
2025年01月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay at the Royal Sun! The staff were all super friendly and helpful, and I especially loved the hotel’s ambience, pool bar, food, and Le Labo toiletries. :)
Jacqueline
2024 年 12 月入住 2 晚
10/10 超赞
Ami
与家人及幼儿出行
2025年01月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, the property was nice. Overall good stay!
Ami
2024 年 12 月入住 1 晚
6/10 一般
Egxona
2025年01月4日
满意:员工和服务,清洁度
This is an ok hotel, definitely not a 4 star hotel. The bed is just ok (not that comfortable and neither were the pillows). A 4 star hotel should at least have a coffee machine in the room as well as bathrobes and slippers. I would say it’s a 2 (at most 3) star hotel. It’s hip and cute but the amenities are not in par with the advertisement.
Egxona
2025 年 1 月入住 2 晚
8/10 还可以
Iosef
与家人出行
2025年01月4日
满意:清洁度、服务设施、住宿条件和设施
No connection to the front desk.
Apple tv is not working
Iosef
2025 年 1 月入住 1 晚
10/10 超赞
Andrew
与配偶出行
2025年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very fun and stylish hotel. Well done on the renovation to capture the Palm Springs vibe.
Will definitely stay here again
Andrew
2024 年 12 月入住 1 晚
8/10 还可以
Molly
与家人出行, 与配偶出行
2025年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed the property- it was clean and the staff were attentive and friendly. That said, I booked and paid for a King Suite that was advertised as sleeping 4 people but when I arrived I was told it could only accommodate 3 people and I was downgraded to a much smaller room with 2 queens without an adjustment to my room rate. It was only a 1 night stay and I would definitely return to the property but this information needs to be adjusted on the listing and I feel more should have been done to accommodate this misinformation in the moment.
Molly
10/10 超赞
Patrick
2024年12月31日
满意:清洁度、员工和服务、住宿条件和设施
Patrick
2024 年 12 月入住 2 晚
10/10 超赞
Tricia
与家人出行, 带宠物出行
2024年12月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is my second time returning, the staff are consistently cordial and helpful. The beds are super comfy and the rooms are clean. Love the private patio off the room and pool area.