My recent stay at this Marriott property was unfortunately my first negative experience after about a half a dozen positive stays at other Marriott locations. Several issues arose, starting with check-in. We weren't informed of the $25 daily parking fee, nor were we given WiFi instructions. Worse, our room's bathtub and vanity area had a bunch of small drainage worms around it. While the staff attempted to address the problem, the worms repeatedly returned throughout our four-day stay, despite assurances that the area had been cleaned. The overall cleanliness of the room was also subpar, with hair in the shower and on the bathroom floor, and fingerprints on the kitchen cupboards, refrigerator, and windows. The daily "tidy up" service, which we only received once, was minimal, consisting of little more than a quick made bed. Lotion and coffee refills were also neglected.
On the positive side, the staff was friendly and tried to resolve the worm issue to the best of their ability. The outdoor grounds were well-maintained and attractive. The hotel's proximity to the JW Marriott was a plus, as we spent most of our time there, enjoying its pool area. The small market and gift shop near the lobby, complete with a Starbucks, were also convenient.