Poorly maintained. Insufficient staff. Poor food. Pretending to be 5* but failing on many counts. Needs to try harder and invest in facility and furnishing upgrades.
Ian David
2025 年 5 月入住 2 晚
10/10 超赞
erin
2025 年 5 月 7 日
满意:员工和服务
All around great experience, drinks, and service
erin
2025 年 5 月入住 1 晚
4/10 很差
Mary
与家人出行
2025 年 4 月 8 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
We stayed for two nights last week- we had no turn-down service and no one ever cleaned our room. When I gently told them at check out, they said they would look into it and get back to me- and no one ever did. I was really disappointed and wouldn't stay there again. I was especially annoyed because I didn't start by giving them a bad review- I started by bringing it directly to their attention to they could fix the situation.
Mary
2025 年 3 月入住 2 晚
8/10 还可以
Cyrus Benjamin
2025 年 4 月 6 日
满意:住宿条件和设施,服务设施
It’s a beautiful property. I enjoyed a lot of the experience but felt generally nickled and dimed.
Few issues
- shower temperature was difficult to control, and was burning hot. No reasonable upper limit was set to protect guests.
- I had a garden view room and the door and screen were consistently off their track making it hard to open and close
- the family pool service attendants were reactive and didn’t ask us what we wanted until after we went up to the attendant stand
- similarly in the spa, took 30 minutes to find an employer in the spa are who eventually found the attendant who took our order
- on asking for crudités and ranch, which came out on a side plate with hummus (which we added vegetables) the full plate surcharge was $30, $15 for the ranch which was larger than the small side plate of veggies. I don’t care about the money but it’s silly add a room service charge to add vegetables and ranch.
- valet parking was slow, the two requests took over 20 minutes and the attendants don’t find the drivers or have any way of requesting notice while being in the lobby.
Cyrus Benjamin
2025 年 4 月入住 2 晚
8/10 还可以
sara
2025 年 4 月 2 日
满意:住宿条件和设施,清洁度
sara
2025 年 3 月入住 1 晚
10/10 超赞
Isabelle
与配偶出行
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property! They have everything onsite, multiple restaurants, lounge/bar area, 2 pools and lots of activities. We didn't want to leave the hotel property. I would definitely go back!
Isabelle
2025 年 3 月入住 2 晚
10/10 超赞
Nadia
2025 年 3 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stunning and unique design hotel with spectacular resort. Hallways and rooms can stand a renovation but otherwise lovely stay! Gym and gardens are especially gorgeous!
Nadia
2025 年 3 月入住 1 晚
10/10 超赞
Ivanna
与配偶出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love it
Ivanna
2025 年 3 月入住 1 晚
10/10 超赞
Yodit
与配偶出行
2025 年 2 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love love this place chick luxury very modern and vibrant
Yodit
2025 年 2 月入住 2 晚
6/10 一般
Caroline
2025 年 2 月 19 日
满意:清洁度
不满意:员工和服务
Caroline
2025 年 2 月入住 1 晚
10/10 超赞
Jennifer
2025 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Jennifer
2025 年 1 月入住 2 晚
10/10 超赞
Seung-Eon
2025 年 2 月 1 日
Seung-Eon
2025 年 1 月入住 1 晚
10/10 超赞
Melanie
与家人出行
2025 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Outstanding 🌟🌟🌟🌟🌟
Exceptional hotel!! Relaxing vibe with upscale amenities and wonderful service. Highly recommend!
Melanie
2024 年 12 月入住 2 晚
2/10 糟糕
Julia
2025 年 1 月 27 日
Julia
2025 年 1 月入住 1 晚
2/10 糟糕
Julia
商务旅客
2025 年 1 月 26 日
满意:住宿条件和设施,清洁度
不满意:客房舒适度,员工和服务
Poor service
Found the staff rude and conceited without a lot of ability to understand anything. The waits for seating at restaurant were long and bony seemed to care how many people had lined up. Had heard good things but was massively disappointed.
Julia
2025 年 1 月入住 1 晚
10/10 超赞
Fatosh,Rouse Hill
与家人出行
2025 年 1 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful stay, an oasis in Palm Springs. Extensive property to wander around in, find a quiet place to relax or gather. Perfect for families or groups of friends.
Fatosh
2025 年 1 月入住 2 晚
4/10 很差
Deanne
2025 年 1 月 13 日
不满意:住宿条件和设施
Deanne
2025 年 1 月入住 3 晚
2/10 糟糕
Anthony
与家人出行
2025 年 1 月 9 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Anthony
2025 年 1 月入住 1 晚
10/10 超赞
Raymond
与配偶出行
2025 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Superb environment and wonderful hotel but our room’s toilet cistern was broken and it took 3 requests for to be repaired effectively. Front desk had to be reminded twice.
Despite this comment we will definitely be back.
Raymond
2025 年 1 月入住 2 晚
10/10 超赞
Efstathios
2025 年 1 月 3 日
Efstathios
2024 年 12 月入住 2 晚
6/10 一般
Adam
2024 年 12 月 31 日
Adam
2024 年 12 月入住 4 晚
10/10 超赞
David,Pacific Palisades
2024 年 12 月 25 日
David
2024 年 12 月入住 2 晚
8/10 还可以
yoosuk
2024 年 12 月 16 日
yoosuk
2024 年 12 月入住 1 晚
8/10 还可以
Verdi,Santa Monica
与家人出行
2024 年 12 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Parker Palm Springs is always a welcome and unique getaway. It's on the expensive side but completely worth it with high quality food, staff and service.