Room was dirty, hallways and elevator were dirty, scruffed, and in mediocre condition. Hotel needs a facelift for sure.
Daniel
2025 年 5 月入住 1 晚
4/10 很差
Adam
2025 年 5 月 27 日
满意:员工和服务
不满意:清洁度
They have issues with housekeeping. Room wasn’t fully cleaned and ready when we got to the room. Housekeeping not available for most of the stay.
Adam
2025 年 5 月入住 3 晚
10/10 超赞
Keron
与配偶出行
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you saguaro hotel for the amazing time I had in palm springs. For the wedding we attended at the hotel was gorgeous in so many ways!!
Keron
2025 年 5 月入住 5 晚
8/10 还可以
Ali
带宠物出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Ali
2025 年 5 月入住 2 晚
10/10 超赞
Jay
与配偶出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing place to stay in Palm Springs
Jay
2025 年 5 月入住 2 晚
10/10 超赞
Sydney
团体旅客
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great pool area, friendly and helpful staff, would definitely stay again! And great drinks, too ;)
Sydney
2025 年 4 月入住 1 晚
8/10 还可以
Richard
与配偶出行
2025 年 5 月 10 日
满意:员工和服务、服务设施、住宿条件和设施
We had a great time and would definitely stay again. The room service was fast and tasted fresh from their onsite restaurant. 4 stars overall because our room could've been cleaner and better maintained. There was a dead roach hanging from our bathroom exhaust vent, but we were able to stick a toockpick in there and dislodge it into a trash can. Not exactly something I wanted to do on vacation, but the 1st floor patio with instant pool access and cute themes and colors all around the property made up for our room being slightly untidy.
Richard
2025 年 5 月入住 3 晚
8/10 还可以
Courtney
团体旅客
2025 年 5 月 6 日
满意:服务设施,员工和服务
不满意:住宿条件和设施
Like:
* El Jefe’s dining and lounge
~ Our waiter Ricardo was exceptional
* Pool DJ and bar
* Hammocks and bocce ball
Disliked:
* Our A/C didn’t work and was VERY loud
* Curtains had visible substances on them
* Cracked paint and dirty carpet
* Pool lounge chairs were pretty gross
* Lack of lounge chairs around pool. (Pay for daybeds take priority)
* The dog area gets pretty stinky on hot days - which is where the hammocks and bocce ball court is.
* No outside lounge areas other than the pool. So if the pool is crowded, and the hammocks are taken, there’s nowhere else to lay out and enjoy the sun.
Courtney
2025 年 5 月入住 4 晚
10/10 超赞
Ashley
2025 年 5 月 6 日
Ashley
2025 年 4 月入住 1 晚
6/10 一般
danielle,antelope
2025 年 5 月 6 日
满意:员工和服务
不满意:住宿条件和设施
was not
danielle
2025 年 5 月入住 1 晚
6/10 一般
Omid
团体旅客
2025 年 5 月 4 日
满意:清洁度
不满意:员工和服务
Staff is rude and slow. Front desk staff is specially rude and condescending
Omid
2025 年 5 月入住 2 晚
8/10 还可以
Kimberly
2025 年 5 月 3 日
Kimberly
2025 年 4 月入住 4 晚
10/10 超赞
Bryan
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First time staying here and I feel like coming back. The hotel is a cute vibe, loved the pool and the restaurant. The food was delicious, I had lunch and breakfast and everything was amazing. Alejandro was very informative when I checked in and the staff were very chill and nice. Already thinking about coming again for Coachella next year and I think it’ll be my go to hotel whenever I go to Palm Springs.
Bryan
2025 年 4 月入住 4 晚
10/10 超赞
Aubrey
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel
Aubrey
2025 年 4 月入住 3 晚
4/10 很差
Brittinee,Oxnard
与配偶出行
2025 年 5 月 2 日
不满意:住宿条件和设施,清洁度
The lobby and bar were beautiful but the rooms were dirty and out dated we found a cockroach in our shower and since they were at full capacity we weren’t able to be moved. We were given $50
Brittinee
2025 年 4 月入住 2 晚
10/10 超赞
Greer
团体旅客
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施
I love this spot. Food, drinks, are amazing. Updates need to happen but I heard that’s happening soon. Can’t wait!!!!! I was staying here for my birthday and everyone was so kind to me. :)
Greer
2025 年 4 月入住 5 晚
10/10 超赞
kristina
与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Extremely friendly very clean
kristina
2025 年 1 月入住 2 晚
10/10 超赞
Anthony
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Anthony
2025 年 4 月入住 3 晚
6/10 一般
Carlos
与家人出行
2025 年 4 月 29 日
满意:员工和服务
不满意:住宿条件和设施
Friendly staff, noise was pretty low, got a non smoking room but it still smelled, inconvenient that ice machine was only in front lobby..but otherwise okay experience.
Carlos
2025 年 4 月入住 2 晚
10/10 超赞
Melisa
2025 年 4 月 27 日
Melisa
2025 年 4 月入住 1 晚
10/10 超赞
P
团体旅客
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cool spot
P
2025 年 4 月入住 4 晚
10/10 超赞
Emilio
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms are specious
Emilio
2025 年 4 月入住 3 晚
2/10 糟糕
Aaron
与配偶出行
2025 年 4 月 26 日
不满意:清洁度、员工和服务、住宿条件和设施
Was very upset with the overall experience. When we checked in there was no parking was told to park across the street in the grocery store parking lot. Room keys were deactivated at midnight the following night, waited two hours to get into our room, I tried calling, no answer to the hotel no one at the front desk, turns out the guy was asleep in the room behind the counter. Reported the guy above us smoking meth, nothing was done.